Akila Sims

• Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
• Rerouted delivery to storefront locations specified by recipient through mobile app, adapting delivery route to sudden changes in delivery preferences indicated by app users.
• Inspected truck prior to delivery, checking for proper stowage of packages.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Improved operations through consistent hard work and dedication.
• Lifted, lowered and carried packages typically weighing 60 pounds + throughout regular course of delivery.

• This is my private contractor job I do when able to support myself or the clients that I serve
• Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
• Designed long-term care programs for return customers.
• Provided safe, effective and appropriate massage therapy techniques during customer appointments.
• Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
• Provided treatment for medical conditions and injuries through therapeutic massage.
• Worked with clients to ascertain medical history, potential issues and areas needing support.
• Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
• Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.

• Assisted with daily living needs to maintain self-esteem and general wellness.
• Assisted client with self-administered medications.
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
• Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Determined specific needs and provided most appropriate level of services for patient well-being.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Entertained, conversed and read aloud to keep client mentally alert.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Maintained frequent supervision of residents unable to call for assistance.
• Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
• Shopped for groceries regularly in order to keep house stocked with necessities.

Assisted with the caring of animals including, feeding, walking, grooming, and customer service activities.

• Greeted visitors and answered questions about program, requirements and opportunities.
• Engaged in community outreach to support program mission.
• Encouraged donations with community fundraising events and campaigns.
• Responded to questions from customers and community members.