Hi, I’m
Akilah Christina Williams
Jurupa Valley,United States
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
years of professional experience
Work History
United States Census BureauBurbank, CA
Field Representative
10.2022 - Current
Job overview
- Planned efficient visitation routes by studying maps of assigned areas, reaching more than 15 community households per day.
- Initiated communication with assigned households through mail, email or phone to obtain and correct census data.
- Contacted interviewees to rectify survey issues and ask follow-up questions.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Addressed non-responsive initial interviewees by conducting follow-up calls or in-person visits to promote census importance and rights of participation.
McDonald's IncFontana, CA
Team Member
05.2021 - 11.2022
Job overview
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Amazon.com ServicesRialto, CA
Fullfilment Center Associate Level I
10.2020 - 06.2021
Job overview
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Worked safely around moving machinery.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Bankers Life Insurance Company Of AmericaCorona, CA
Insurance Sales Representative
01.2021 - 03.2021
Job overview
- Attended industry conferences to stay informed of latest products and trends.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Connected with prospective clients to set appointments.
- Developed strong referral network in community to raise awareness and increase sales opportunities.
United States Census BureauFontana, CA
Research Enumerator
08.2020 - 10.2020
Job overview
- Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
- Drafted thorough and accurate reports, case summaries and work records.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Conducted interviews with participants to assess eligibility.
- Initiated communication with assigned households through mail, email or phone to obtain and correct census data.
- Planned efficient visitation routes by studying maps of assigned areas, reaching more than 40 community households per day
Education
University of California, RiversideRiverside, CA
Bachelor of Science from Archaeology
12.2020
University Overview
- Dean's List, Fall 2020
- Study Abroad: Barcelona, Culture and Museums
Skills
- Critical Thinking
- Customer Inquiries
- Sales Understanding
- Field Surveys
- Active Listening
- Effective Working Relationships
- Persuasive Negotiations
- Social Perceptiveness
- Loss Prevention Goals Monitoring
- Customer Relations
- Trend Monitoring
- Constructive Feedback
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Field Representative
United States Census Bureau
10.2022 - Current
Team Member
McDonald's Inc
05.2021 - 11.2022
Insurance Sales Representative
Bankers Life Insurance Company Of America
01.2021 - 03.2021
Fullfilment Center Associate Level I
Amazon.com Services
10.2020 - 06.2021
Research Enumerator
United States Census Bureau
08.2020 - 10.2020
University of California, Riverside
Bachelor of Science from Archaeology