Summary
Overview
Work History
Education
Skills
reading
Languages
Timeline
Generic

Akilah Daniels

Bridgeport,CT

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Server

Cecil;s
06.2020 - 08.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Customer Service Agent

Tip Top Auto Shop
06.2019 - 08.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided primary customer support to internal and external customers.

Education

High School Diploma -

St.catherine High School
Jamaica St.catherine
07.2019

Skills

  • Communications
  • Giving back to the community through volunteering
  • Problem solving
  • Teamwork
  • Work ethic
  • Leadership
  • Adaptable and Flexible
  • Attention to detail
  • Analytical skills
  • Sales
  • Time management

reading

In my spare time I enjoy reading  because it bring me peace and added education. It keeps my mind sharp, most importantly it also helps me see the world through others eyes, experiences and perspective.

Languages

Spanish
Limited Working

Timeline

Server

Cecil;s
06.2020 - 08.2020

Customer Service Agent

Tip Top Auto Shop
06.2019 - 08.2019

High School Diploma -

St.catherine High School
Akilah Daniels