Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Codyrose Cardillo

Aurora,US

Summary

. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

20
20
years of professional experience

Work History

Server

Campus Lounge
Denver, CO
05.2023 - 09.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Senior Closer

American Financing
Aurora, US
06.2015 - 11.2022
  • Increased customer satisfaction by resolving issues
  • Communicated with Title Companies
  • Verified all documents prior to closing on home loans
  • Confirmed all information submitted in order to close on the home loan
  • Detail Oriented
  • Followed all regulations, including the Bank Secrecy Act, the Anti-Money Laundering Act, OFAC, the USA Patriot Act, the Privacy Act, and the Community Reinvestment Act
  • Recommended loan approvals and denials based on customer loan application reviews
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Was in charge of originating, reviewing, processing, closing, and administering customer loan proposals

Bartender

Jacksons Bar and Grill
Centennial, US
06.2009 - 06.2015
  • Sales averaged $800.00 - 2000.00
  • Cleaned and kept up side duties efficiently
  • Made great friends and regulars
  • Created new signature cocktails to help promote the bar's brand and boost profits
  • Ensured the safety and well-being of all bar patrons
  • Double-checked ID cards to ensure bar patrons were of legal drinking age
  • Increased bar revenue by 20% through the creation and marketing of featured cocktails
  • Stock the bar with beer, wine, and liquor, as well as ice, glassware, and napkins
  • I'm responsible for keeping the bar area stocked and clean, taking orders, and making drinks while conversing with customers
  • Polished glassware, bussed tables, and removed debris to keep the customer areas fresh and clean
  • Cultivate positive customer relationships
  • Ensure that customers receive prompt and efficient service

Waitress / Bartender

Scooters Sports Bar & Grill
Aurora, US
06.2004 - 06.2009
  • Went through the dining room supplies, including linens and wrapped silverware, and replenished any that were running low
  • Assisted wait staff with food delivery and guest requests on a timely basis
  • Had a great following and made a lot of new regulars
  • Made the most amount in sales in, one night in record....
  • Cleaned, and helped all staff on down time
  • Team work inspired
  • Served, Bartended, Bar Backed, Ran food, and Bussed, everyday and any day needed

Education

GED -

N.A.M.E.S.
01.2004

Pharmacy Technology - Some college (No degree)

Community College Of Denver
Denver, CO

Skills

  • MS Office
  • Problem resolution
  • Customer service
  • Team building
  • Relationship development
  • Communications
  • Guest Engagement
  • Safe Food Handling
  • Beverage Preparation
  • Table Bussing
  • Service prioritization
  • Strong Work Ethic
  • Server training
  • Menu knowledge
  • Menu Memorization

Accomplishments

  • Received the most amount of positive google reviews. I was recognized by my employer and rewarded for my hard work and great reviews.

Timeline

Server

Campus Lounge
05.2023 - 09.2024

Senior Closer

American Financing
06.2015 - 11.2022

Bartender

Jacksons Bar and Grill
06.2009 - 06.2015

Waitress / Bartender

Scooters Sports Bar & Grill
06.2004 - 06.2009

GED -

N.A.M.E.S.

Pharmacy Technology - Some college (No degree)

Community College Of Denver
Codyrose Cardillo