Akilah Figueroa
Yorktown Heights,NY
Summary
Compassionate Certified Clinical Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical terminology, and electronic health records management. Excel in communication, teamwork, and adaptability, ensuring high-quality patient support and seamless clinical operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medication Technician
Richmond Community Services
Mount Kisco, NY
03.2019 - 02.2023
- Maintained accurate records of client data including incident reports, progress notes, treatment plans
- Provided transportation to medical and recreational appointments
- Administered medications to patients based upon physician or nurse guidelines
- Prepared and dispensed medications as prescribed by physicians, accurately and in a timely manner
- Managed medication cart for complete, up-to-date supplies and quality control
- Ensured safe storage of controlled substances at all times.
Direct Support Professional
Richmond Community Services
Mount Kisco, NY
01.2019 - 02.2023
- Assisted clients with any set goals, daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties
- Maintained accurate records of client data including incident reports, progress notes, treatment plans
- Provided transportation to medical and recreational appointments
- Obey traffic laws and regulations and manage time efficiently throughout routes
- Assisted in loading and unloading cargo manually when necessary using proper lifting techniques
- Provided appropriate behavior management strategies to students with special needs on the bus
Home Health Aide
Recco Home Care
Mount Kisco, NY
06.2014 - 09.2015
- Offered Companionship by assisting with daily activities of daily living including bathing, grooming, feeding, toileting and transferring of clients
- Going by HIPAA regulations
- Monitored patient condition by taking measurements of temperature and blood pressure.
Front Desk Receptionist
Boys and girls Club of Northern Westchester
Mount Kisco, NY
09.2013 - 08.2014
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously
- Opened and closed main office in alignment with established security procedures.
Education
SCIP Certified in Strategies for Crisis Intervention and Prevention -
Completed coursework towards Associates in General Education -
Westchester Community College
Valhalla, NYCompleted coursework towards Fashion Design Merchandise in Business -
The Tech Center
Putnam, Westchester, Yorktown Heights, NYHigh School Diploma -
Fox Lane High School
Bedford, NYSkills
- Teaching
- Lesson planning
- Patient intake/Care
- Data entry
- Clinical procedures
- Communication
- Problem-solving
- Medical billing and coding
- EKG monitoring
- Teamwork
- Multitasking
- Office equipment maintenance
- Specimen collection
- Clinical documentation
- Flexibility
- Insurance verification
- HIPAA compliance
- Medical terminology
- Immunization administration
- Venipuncture expertise
- Infection control procedures
- Phlebotomy techniques
- Medical office procedures
- Vital signs measurement
- Medical law knowledge
- Medication administration
- Anatomy and physiology knowledge
- CPR certification
- Payment collection
- Customer service
Certification
- Registered Behavior Technician
- Certified Clinical Medical Assistant
- PersonAbility
- Medical Terminology
- Anatomy and Physiology
- Mental First Aid USA
Volunteer Experience
- Construction Worker, Bridges to Community, Bedford, NY, 06/2014, 06/2014
- Volunteer, Do Gooders Club, Bedford, NY, 09/2013, 06/2014
- Councilor in training (CIT), The Boys and Girls Club, Mount Kisco, NY, 09/2012, 08/2013
Timeline
Medication Technician
Richmond Community Services
03.2019 - 02.2023
Direct Support Professional
Richmond Community Services
01.2019 - 02.2023
Home Health Aide
Recco Home Care
06.2014 - 09.2015
Front Desk Receptionist
Boys and girls Club of Northern Westchester
09.2013 - 08.2014
SCIP Certified in Strategies for Crisis Intervention and Prevention -
Completed coursework towards Associates in General Education -
Westchester Community College
Completed coursework towards Fashion Design Merchandise in Business -
The Tech Center
High School Diploma -
Fox Lane High School