Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akilah Short

Matawan,NJ

Summary

I am a motivated college student with a strong background in customer service and childcare, equipped with strong skills in verbal communication and organization. While working in customer service, I perfected my ability to understand and accommodate diverse customer needs with professionalism. When working in childcare, I excel at creating a safe and nurturing environment for children while meeting their developmental needs. I am eager to contribute my strong work ethic, adaptability, and commitment to excellence to a dynamic team.

Overview

7
7
years of professional experience

Work History

Front of House Staff Member

MOGO Korean Fushion
04.2024 - 07.2025
  • Greet guests with enthusiasm upon entering and exiting the restaurant.
  • Engage with guests to answer questions and/or assure an excellent experience.
  • Accept and enter guest orders into POS.
  • Deliver completed orders to tables and/or prepare orders for takeout.
  • Replenish supplies and food preparations as required.
  • Promote new menu items, initiatives, and services.
  • Setup/breakdown and maintain dining room areas in accordance with company Experience Standards.
  • Maintain a neat and clean appearance.
  • Maintain company cleanliness and organizational standards throughout the restaurant.
  • Create a positive work environment for guests and fellow team members.
  • Emphasize continual communication and improvement.
  • Adhere Safety and Sanitation Standards.

Early Childhood Education Teacher

Lightbridge Academy
05.2023 - 08.2023
  • As an early childhood educator at Lightbridge Academy, I worked with children between the ages of 0-6, and created age-appropriate lesson plans and activities that fostered their cognitive, social, and emotional development.
  • Maintaining daily records of children's individual activities, behaviors, meals, and naps.
  • Managing classroom supplies and materials inventory.
  • Ensuring that all shelves were appropriately stocked, and toys were easily accessible to the children.
  • Providing one-on-one attention to students who had special needs or needed additional assistance.
  • Sanitized dishes, diaper tables, countertops, and frequently touched surfaces to prevent spreading of germs.
  • Regularly communicated with parents and caregivers to provide updates on children's progress and development.

Babysitter

02.2018 - 08.2022
  • As a freelance babysitter, I provided quality childcare services for families with children ranging from ages 4-8 years old.
  • Creating a safe, engaging, and nurturing environment for children under my care, and ensuring their physical and emotional needs were met.
  • Planning age-appropriate activities, including games, crafts, and educational exercises.
  • Communicating effectively with parents to understand any special needs of their child, and providing regular updates on the child's well-being.
  • Managing basic household tasks such as preparing meals for the children and tidying up the house.

Jewelry Designer

01.2019 - 05.2022
  • Ran a small, online jewelry business.
  • Designed, made, packaged, and sold hand-made jewelry.
  • Gained experience in customer service; communicating with buyers, handling purchases, and occasional refunds and returns.
  • Practice time management when completing orders.
  • Experience in staging, photographing, and advertising listings.

Dance Teacher's Assistant

American Dance Studios
09.2018 - 12.2019
  • As an assistant dance teacher at American Dance Studios, I worked closely with the lead dance teacher to create lesson plans, choreograph dances, and taught various techniques to students ages 3-9 years old.
  • Assisting with costume fittings, recital preparations, and other administrative tasks needed.
  • Communicating with parents regarding their child's progress and answering any questions they may have.
  • Ensuring a safe and welcoming environment for all students, promoting positive behavior, and reinforcing studio policies.

Education

Matawan Regional High School
06.2022

Bachelors Of Arts - Sociology (In Progress)

Montclair State University
12.2026

Skills

  • Administrative & Clerical: Filing, record-keeping, data entry, managing supplies, completing documentation
  • Communication: Verbal and written communication with guests, parents, and coworkers; professional phone etiquette
  • Customer Service: Greeting and assisting clients, responding to questions, resolving minor issues
  • Organizational Skills: Managing schedules, maintaining clean and orderly workspaces, multitasking under pressure
  • Interpersonal Skills: Building rapport with diverse groups, teamwork, working with children and adults of all ages
  • Computer Skills: Microsoft Office (Word, Excel, PowerPoint), Google Suite, POS systems, basic computer troubleshooting
  • Attention to Detail: Ensuring accuracy in records, orders, and documentation
  • Health & Safety Awareness: Knowledge of sanitation and safety standards from childcare and food service experience

Timeline

Front of House Staff Member

MOGO Korean Fushion
04.2024 - 07.2025

Early Childhood Education Teacher

Lightbridge Academy
05.2023 - 08.2023

Jewelry Designer

01.2019 - 05.2022

Dance Teacher's Assistant

American Dance Studios
09.2018 - 12.2019

Babysitter

02.2018 - 08.2022

Matawan Regional High School

Bachelors Of Arts - Sociology (In Progress)

Montclair State University

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