Akilah Wilson
North Las Vegas,NV
Summary
Highly skilled skincare professional, bringing valuable experience in delivering top-tier facial treatments and comprehensive skincare regimens. Known for strong team collaboration, adaptability, and achieving outstanding client satisfaction. Expertise includes advanced skin analysis and customized treatment plans.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Esthetician
Massage Envy
01.2025 - Current
- Performed customized facials and skin treatments to enhance client satisfaction and skin health.
- Educated clients on skincare products and proper home care routines for optimal results.
- Maintained cleanliness and sanitation standards in treatment rooms and common areas.
- Collaborated with team members to develop promotional packages, increasing service sales.
- Analyzed client feedback to refine service offerings and improve overall customer experience.
- Performed various facial treatments for optimal skin health, including back facials, oxygenating facial, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
Front Desk Sales Associate
Massage Envy
07.2024 - Current
- Managed front desk operations, ensuring smooth client check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Promoted membership packages, enhancing client retention and sales efforts.
- Assisted in maintaining accurate records of client services and transactions using Meevo software.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Contributed to team goals by consistently meeting or exceeding individual sales targets each quarter.
- Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
Beauty Consultant (Brand Ambassador)
JC Penney
11.2022 - 03.2024
- Promoted to Brand Ambassador of Thirteen Lune (Jan 2023)
- Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
- Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience.
- Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends.
- Participates in activities in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client.
- Models strong beauty business values and culture
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
- Achieved personal sales goals consistently through effective time management and prioritization of tasks.
Store Associate
Tuesday Morning
09.2021 - 09.2022
- Maintained organized, presentable merchandise to drive continuous sales
- Organized shelves to maintain store visual appeal, engage customers and promote merchandise
- Analyzed and processed returns, assisting customers with finding alternative merchandise to meet their needs
Education
Esthetics Program -
Bellflower Beauty College of Lakewood
Lakewood, CA07-2022
High School Diploma -
Mayfair High School
Lakewood, CA06-2020
Skills
- Recognized as Top Performing Retail Sales Associate (Nov and Dec 2025)
- Promoted to Brand Ambassador of Thirteen lune (Jan 2023)
- Friendly & Welcoming
- Strong Communication
- Creative
- Self- Starter
- Retail Consulting (skincare, makeup, fragrance, haircare)
Certification
- PowerDerm Kinetic Dermabrasion System/2022 Spa Girl
- Alpha Hydroxy Acid & ChemiPeel/2022 Spa Girl
- Epidermal Anatomy & Physiology/2022 Spa Girl
- Professional Skin Care Consultation/2022 Spa Girl
- Classic & Volume Eyelash Extension Training/2022 LBH Artistry
Timeline
Esthetician
Massage Envy
01.2025 - Current
Front Desk Sales Associate
Massage Envy
07.2024 - Current
Beauty Consultant (Brand Ambassador)
JC Penney
11.2022 - 03.2024
Store Associate
Tuesday Morning
09.2021 - 09.2022
Esthetics Program -
Bellflower Beauty College of Lakewood
High School Diploma -
Mayfair High School