Summary
Overview
Work History
Education
Skills
Timeline
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Akili Felici

Kansas City,MO

Summary

Former Division I athlete with a background shaped by resilience, discipline, and teamwork. Overcame three ACL surgeries—starting with the first in 8th grade—which developed a strong sense of perseverance and maturity at a young age. Experience includes customer-facing roles as a Tanning Consultant at Sun Tan City and currently as a Membership Consultant at Chiefs Fit on the Plaza. Skilled in relationship-building, goal setting, and creating positive member experiences in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Membership Consultant

Chiefs Fit
11.2024 - Current
  • Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.
  • Implemented effective follow-up strategies for prospective clients who expressed interest but had not yet committed to joining the club.
  • Assisted in coordinating special events and promotions to enhance member engagement and drive new membership sales.
  • Worked closely with other departments within the organization to ensure seamless coordination of efforts in achieving overall club objectives.

Tanning Consultant

Suntancity
04.2023 - 11.2024
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
  • Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.

Education

Master of Arts - Organizational Leadership

Rockhurst University
Kansas City, MO
05-2025

Bachelor of Arts - Criminal Justice

University of Nebraska At Omaha
Omaha, NE
05-2023

Skills

  • Goal-oriented mindset
  • Customer relations
  • Relationship building
  • Customer service
  • Teamwork and collaboration
  • Reliability

Timeline

Membership Consultant

Chiefs Fit
11.2024 - Current

Tanning Consultant

Suntancity
04.2023 - 11.2024

Master of Arts - Organizational Leadership

Rockhurst University

Bachelor of Arts - Criminal Justice

University of Nebraska At Omaha