Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hamilton Akillia

Marshall

Summary

Dedicated phlebotomist with expertise in venipuncture and specimen handling at UT Health. Proven ability to enhance patient experiences through compassionate care and effective communication. Committed to maintaining high standards of infection control and quality assurance, ensuring accurate and timely results while fostering a positive team environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Phlebotomist

UT Health
09.2024 - 04.2025
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.

Sales Assistant

Citi Trends
07.2022 - 01.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Sales Associate

JCPenney‘s
04.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.

Education

All

Marshall High School
Marshall, TX

Phlebotomy

Panola College
Carthage, TX
05.2025

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Venipuncture expertise
  • Blood collection techniques
  • Specimen labeling procedures
  • HIPAA
  • Patient support
  • Blood culture collection
  • Capillary puncture
  • Data entry
  • Specimen preparation
  • Infection control
  • Quality control
  • Syringe method
  • Quality control guidelines
  • Health education
  • Quality assurance

Certification

Medical assistant

Timeline

Phlebotomist

UT Health
09.2024 - 04.2025

Sales Assistant

Citi Trends
07.2022 - 01.2024

Sales Associate

JCPenney‘s
04.2022 - 11.2022

All

Marshall High School

Phlebotomy

Panola College

Similar Profiles

CREATE PROFILE
Hamilton Akillia