Akinniyi Ajao
Lindenwold,NJ
Summary
Senior Citrix Engineer utilizing quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Citrix Consultant
Lagical Point Technology (PILOT)
2023.01 - Current
- Maintain and apply security and OS patches on multiple servers in onPrem and in the cloud
- Responsible and Supporting AVD and its resources Storage and networking through Daas
- Responsible for building, maintaining and monitoring comprehensive alerting and using monitoring tools to maintain awareness in Azure and Citrix Cloud
- Perform all monthly updates to Citrix Services, OS
- Hosted applications such as Suppor Tools, Quicksilver CMConsole etc
- Initiate and participate in identifying business oportunities and processes to redesign system utility and service delivery
- Develop codes and powershell scriptings for automations in the Jenkins ( Packer and Terraform builds)
- Develop Powershell scripts and CLI for process automations and reports
- Responsible for Netscaler Load balancing and reverse proxy configurations GSLB configurations, AAA services and SSL cert renewals
- Deployment and Configuration of Netscaler appliances MPX, SDX and VPX devices
- Responsible for upgrading and updating netscaler applinaces, HTTP URL redirects, responder policies, firewall polices and settings
- Configure and manage Netscaler access gateway, perform firware update and policy management
- Users' Profile Solution through Fslogix
- Work as Subject Matter Expert on front end troubleshooting and fixes
- Assist with incident and problem managenment processes to resolve issues related to Citrix infrastructure
- Using ticketing system to support, manage and resolve operational issue and request.
Senior Infrastructure Engineer
ACS (JPMChase)
2022.06 - 2022.12
- Management and support of Application publishing on XenApp CVAD 1912
- XenApp servers’ environments on Windows Server 2016/2019
- Published new applications to delivery groups in Citrix Studio
- Follows IT operation processes – e.g., change management, patch management, incident and problem management, capacity management
- Designing and building application in the cloud
- Understanding of data security and compliance laws
- Networking and security skills
- Management and monitoring of cloud platforms
- Resolve scalability issues
- Creating users' and define their access right in Active Directory
- Computer account, Organizational Unit (OU) and Object in Active Directory.
Principal Consultant
Genpact
- 2022.06
- Implemented Citrix Workspace Environment (WEM) and improved user experience
- Managing Xen Server farm of three sites
- Updated user’s authentication method in StoreFront to access resources
- Published new applications to delivery groups in Citrix Studio
- Configured user profile management using Citrix policies and WEM
- Responsible for administering and supporting more than 350 Citrix XenApp servers’ environments on Windows Server 2012/2016/2019
- Work with the Engineering and Operations teams on the development of patches that will be applied to the production system
- Follows IT operation processes – e.g., change management, patch management, incident and problem management, capacity management
- Application packaging and development
- Use Ivanti and AppSenSe for profile management and user security
- Deployment and Configure Netsacler appliances especially VPX
- Load balancing and distribution of traffic through Netscaler
- Remote Access solution through Netscaler
- Monitoring of the infrastructure through external monitoring tools (Control up).
Citrix Engineer
Borgata
2021.09 - 2022.02
- Implemented Citrix Workspace Environment (WEM) and improved user experience
- Management and support of XenDesktop and Application publishing on XenApp 7.18
- Updated user’s authentication method in StoreFront to access resources
- Published new applications to delivery groups in Citrix Studio
- Configured user profile management using Citrix policies and WEM
- Responsible for administering and supporting more than 350 Citrix XenApp servers’ environments on Windows Server 2012/2016/2019
- Work with the Engineering and Operations teams on the development of patches that will be applied to the production system
- Follows IT operation processes – e.g., change management, patch management, incident and problem management, capacity management
- PowerShell and Script writing for report and automation.
Senior Citrix Consultant
Lagical Point Technology
2018.06 - 2022.02
Citrix Engineer
Atos (CNA Finance Services)
2021.05 - 2021.08
- Executed MS Server builds, installations and set group policies in AD
- Executed the build of golden images with all baseline applications and configurations
- Managed creation of virtual machines and templates on VMware vSphere 6.7
- Management and support of Application publishing on XenApp 7.x
- Monitored user profile and managed access issues with Citrix XenDesktop Director
- Troubleshoot and manage various end-user and service issues reported in ServiceNow
- Performed the troubleshooting of published application issues
- Reporting and weekly briefing.
Citrix Engineer
CG Global Management Solutions
2020.06 - 2021.06
- Assist with onboarding of new users by assigning all necessary desktops and applications
- Support and troubleshooting of users’ desktops
- Building and deploying window servers 2008, 2008R2, 2012 and 2012R2, 2016 and 2019
- Monitoring existing servers for performance and auditing
- Troubleshooting and regular maintenance of window servers
- Supported servers and escalations
- Management and support of Application publishing on XenApp 7.x
- Monitored user profile and managed access issues with Citrix XenDesktop Director
- Reporting and weekly briefing
- Provide L2 support for problem relating to Active Directory.
Citrix Engineer
Capgemini (MetLife)
2019.08 - 2020.04
- Assist with onboarding of new users by assigning all necessary desktops and applications
- Creation, management and disablement of user private and shared mailboxes in Office 365
- Add, manage and support the business essential add-ins as requested for end-users
- Troubleshoot and manage various end-user and service issues reported in ServiceNow
- Responsible for server-side application support, job scheduling, and basic scripting
- Citrix User Profile Management deployment and support for over 2000 users
- Management of non-production environments used for development and testing
- Level III troubleshooting support on user connection and application launch issues
- Management of patch cycles and testing on all VDI and application servers
- Image development and management on XenDesktop 5.x and 7.x environments
- Assisted in the upgrade of VMware from 5.5 to 6.7 for all infrastructure components
- Management and support of Application publishing on XenApp 6.x and 7.x
- Responsible for golden image creation, regular update and management
- Work as Subject Matter Expert on front end troubleshooting and fixes
- Supported development testing of Epic Hyperspace on XenApp 7.x
- Deployed PVS solutions and integrated with Citrix Delivery Controllers
- Managed Terminal Server/Remote Desktop Services Licensing and support
- Assisted with workload migrations from XenApp 6.5 and XenDesktop 5.6 to 7.8
- Performed configuration and management of Citrix Access Gateway configurations
- Monitored user profile and managed access issues with Citrix XenDesktop Director
- Publishing applications and desktops to users in Citrix XenApp AppCenter Console
- Participated in requirements gathering, design & reviews for architecture conformity
- Updating MCS catalogues with new updated master images and ensuring registration with the DDCs
- Worked in a manage controlled environment with ServiceNow
- Use Ivanti and AppSenSe for profile management and user security.
Citrix Engineer
LifeSpan
2018.06 - 2019.07
- Migrating and upgrading citrix environment from legacy infrastructure to 7.X
- Support and Training of Helpdesk staff on Citrix environments
- Support and troubleshooting of users’ desktops
- Building and deploying window servers 2008, 2008R2, 2012, 2016
- Assisted in the upgrade of VMware from 5.5 to 6.7 for all infrastructure components
- Management and support of Application publishing on XenApp 6.x and 7.x
- Responsible for golden image creation, regular update and management
- Managed distributed windows shares and file servers
- Performed the migration of load balanced objects from Netscaler 9.x to Netscaler 10.1.
Education
BSc. Marketing -
Enugu State University of Science And Technology
MBA Marketing -
Ladoke Akintola University of Science and Technology
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Cloud Computing: Azure AWS and Citrix Cloud
- User Support: AD, Office 365, UPM, FsLogix
- Server Management: MS Windows 2012, 2016, 2019 & 2022
- Desktop Virtualization: Vmware ESXI,AVD, Citrix Xendesktop
Certification
- Citrix Certified Administrator XenDesktop XenApp 7x (CCA-V)
- Citrix Certified Advanced Administrator XenApp 6 (CCAA)
Training
- Citrix XenApp 6.5 Migration to XenApp 7.6
- Windows 7 Operations and management training
- Windows 10 deployment and management training
- Microsoft Certified Solutions Associate training
- Windows Server 2012 R2 management and support training.
- Batch job processing and reporting on Tivoli Workload Scheduler.
Timeline
Senior Citrix Consultant
Lagical Point Technology (PILOT)
2023.01 - Current
Senior Infrastructure Engineer
ACS (JPMChase)
2022.06 - 2022.12
Citrix Engineer
Borgata
2021.09 - 2022.02
Citrix Engineer
Atos (CNA Finance Services)
2021.05 - 2021.08
Citrix Engineer
CG Global Management Solutions
2020.06 - 2021.06
Citrix Engineer
Capgemini (MetLife)
2019.08 - 2020.04
Senior Citrix Consultant
Lagical Point Technology
2018.06 - 2022.02
Citrix Engineer
LifeSpan
2018.06 - 2019.07
Principal Consultant
Genpact
- 2022.06
BSc. Marketing -
Enugu State University of Science And Technology
MBA Marketing -
Ladoke Akintola University of Science and Technology
- Citrix Certified Administrator XenDesktop XenApp 7x (CCA-V)
- Citrix Certified Advanced Administrator XenApp 6 (CCAA)
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