Seth Peeters
IT Professional
Combined Locks,WI
Summary
IT professional with 13+ years experience in various roles including Helpdesk, technical support, system administration, infrastructure engineering. While in these roles I have developed superior problem solving, and critical thinking skills.
Overview
13
13
years of professional experience
Work History
Senior Systems Engineer (Citrix)
Navitus Health Solutions
Appleton, WI
10.2021 - Current
- Create and maintain Virtual Desktop Infrastructure environment for internal, remote call center and pharmacy campus', and WFH employees.
- Encompass all Sys Eng II responsibilities
Systems Engineer II
Navitus Health Solutions
Appleton, WI
01.2019 - 10.2021
- Build and maintain virtual server infrastructure
- Windows 10 image/task sequence configuration
- Create/Patch new gold image Citrix PVS machines
- Manage Citrix Infrastructure, Perform system upgrades
- Troubleshoot Citrix environment/user issues
- Escalation point for members of the team to bring issues to, offering coaching and mentoring
Systems Engineer
Navitus Health Solutions
Appleton, WI
10.2016 - 01.2019
- Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving.
- Deploy and maintain enterprise printing solution.
- Package/deploy applications and Windows updates.
- Manage PC hardware inventory
Senior Systems Executive
Cognizant Technology Solutions
Teaneck, NJ
07.2014 - 10.2016
- Provide desktop support for Appvion's executive employees.
- Manage level two desktop support call volume ensuring optimal customer satisfaction.
- Reporting and software distribution using System Center Configuration Manager 2012.
- Creation and maintenance of virtual infrastructure using VSphere, VMware View Administrator.
- Train and provide guidance to new PC Technicians, interns and summer students.
Systems Executive
Cognizant Technology Solutions
Teaneck, NJ
07.2010 - 07.2014
- Provided level two desktop support for Appleton campus, Distribution Centers, and Sales Force with on call responsibility.
- Extensive use of remote technologies for end user support.
- Served as backup for cell phone management and Good for Enterprise.
- Managed and tested power backup system for data center.
Education
Associate of Applied Science - Computer Support Specialist
Fox Valley Technical College
Skills
Windows XP/7/8/10
Timeline
Senior Systems Engineer (Citrix)
Navitus Health Solutions
10.2021 - Current
Systems Engineer II
Navitus Health Solutions
01.2019 - 10.2021
Systems Engineer
Navitus Health Solutions
10.2016 - 01.2019
Senior Systems Executive
Cognizant Technology Solutions
07.2014 - 10.2016
Systems Executive
Cognizant Technology Solutions
07.2010 - 07.2014
Associate of Applied Science - Computer Support Specialist
Fox Valley Technical College
Similar Profiles
CHRISTINE M. ROBERTSCHRISTINE M. ROBERTS
Certified Pharmacy Technician at Navitus Health Solutions/Lumicera Health ServicesCertified Pharmacy Technician at Navitus Health Solutions/Lumicera Health Services
Michele MacariolaMichele Macariola
Senior Implementation Project Manager at Navitus Health SolutionsSenior Implementation Project Manager at Navitus Health Solutions
Candice (Candie) NovakCandice (Candie) Novak
Compliance Analyst at Navitus Health SolutionsCompliance Analyst at Navitus Health Solutions
Melanie NavasMelanie Navas
Benefit Configuration Analyst at NAVITUS HEALTH SOLUTIONSBenefit Configuration Analyst at NAVITUS HEALTH SOLUTIONS
Andie AhrensAndie Ahrens
Babysitter at NABabysitter at NA