AKINOLA STEVEN ADEGBOYEGA
Loganville,USA
Summary
I am an experienced EMR/EHR Analyst with over 4 years specializing in project management, training, and at-the-elbow support. I hold credentials across Epic, Meditech, and Cerner, with expertise in ClinDoc/CPOE, Optime, and Beaker. Additionally, I’m proficient in the Meditech Expanse Lab, IDM 1, and PCS modules. I have worked closely with providers, delivering both one-on-one and group training sessions for CPOE orders, both in-person and virtually. Throughout my career, I’ve enhanced my communication, organizational, and analytical skills. I am also highly skilled in supporting and training dictation software, including Fluency Flex and Dragon.
Overview
4
4
years of professional experience
Work History
EPIC Clindoc Go Live Support Consultant
Memorial Herman Hospital
Houston, TX
09.2024 - 10.2024
- Assisted users in entering orders
- Offered guidance on how to provide patients with educational materials
- Guided nurses on how to complete various assessments and Feta link
- Provided on-the-spot training to end-users on how to navigate the L&D workflow
- Guided clinicians through their documentation
- Provided support with completing blood administration, insulin dual sign off, and heparin drips
- Helped staff place beds on hold for incoming patients and showed staff how to request and fill
Meditech Trainer & Implementation Consultant
North Bay Regional Health Centre
Ontario, Canada
08.2024 - 09.2024
- Established test plans and coordinated testing
- Extended assistance in design and development of system parameters
- Assessed customer requirements and conducted analysis
- Coordinated regarding project issues, risks, and needs
- Assisted end-users in complex application functionality
- Trained/supported OR Physicians and nurses during go live
- Imparted expert guidance for analysis design
- Provided support to Physicians on how to place orders using the Order set
- Coached end-users on MEDITECH related technology
- Recognized and enforced solutions
- Aided new module implementation and upgrades
- Rolled out Meditech Web Ambulatory/inpatient expanse to early adopters to ensure appropriate testing was carried out to resolve any bugs or concerns affecting the roll out to the rest of the team
Epic ClinDoc Go-Live Consultant
Corewell Health
Detroit, MI
07.2024 - 08.2024
- Provided elbow support to doctors and nurses during go-live of Epic Update
- Showed clinicians how to use Hyperspace
- Provided elbow support by teaching clinicians how to properly document encounters, use their In-basket, manage orders, use my chart and preference list
- Provided support to physicians and nurses, by showing them how to work within a specific navigator, on how to arrive and discharge a patient, and end patient encounters
- Assisted physicians to set up smart phrases and use smart tools
- Provided support with completing blood administration, insulin dual sign off, and heparin drips
- Contacted the help desk and submitted tickets when needed
- Helped staff place beds on hold for incoming patients and showed staff how to request and fill patient transport documents
- Helped staff create a personal patient list, smart text, and run any necessary reports
EPIC Optime/CPOE Go Live Support Consultant
Memorial Herman Hospital
Houston, TX
05.2024 - 06.2024
- Assisted Physicians and Nurses in documenting hyperspace encounters
- Assisted the nurses with starting and stopping the blood administration in the doc flow sheets
- Taught the providers how to pull in their smart phrases while documenting in the progress notes, consults, and procedures
- Provided support to physicians for CPOE, Clinical documentation, discharge process, Medication reconciliation, also nursing support clinical documentation, eMAR, flow sheets, plan of care, and staff assignment
- Interact and build a working relationship with clinicians to have immediate access to a unified patient EHR that has up-to-the-minute information about the patient including past visits, medical test results, and medical devices connected directly to the HER
- Provided support to Nurses on how to Admit, Transfer, and Discharge patients on the floor
- Educated and assisted the physicians on how to document encounters, manage their In-basket, orders, preference list, and efficient use of Smart sets
- Effectively communicating and escalating system build/security issues to the command center
- Assisted with toolbars to place medications and orders, search medication history, and also use preference lists, associate diagnoses, and close orders
- Assisted staff on how to navigate patient visit workflow
Meditech Trainer/Implementation Consultant
Milton District Hospital
CA
03.2024 - 04.2024
- Troubleshooting build issues and escalated issues appropriate teams
- Trained microbiology in running Q/C reports, verifying results, and communicating critical results
- Trained Phlebotomists in a classroom setting on handheld devices, walking them through the specimen scanning and collecting process
- Worked one on one with Lab techs teaching them the add on process, verifying results from analyzer, and manual result entry
- Trained lab staff on site batching
- Walked through entering and modifying orders
- Trained MRI and CT tech on documenting contrast in the MAR
- Updated training materials to reflect workflows for specific locations
- Recording end-user issues during go-live while escalating high priority issues to command center
- Trained Transcriptionist on basic navigation
Epic Ambulatory/inpatient Support Specialist
RWJBarnabas Health
New Jersey, NJ
10.2023 - 11.2023
- Assisted physicians on personalization of smart tools thereby enhancing prompt use of the EMR application in patient care
- Assisted RNs in clinical workflows, ordering and resulting lab specimens and ensuring that the results are properly filed to patients' charts
- Taught the providers how to pull in their smart phrases while documenting in the progress notes, consults and procedures
- Helped Providers with their Notes and macros
- Worked one on one with providers setting up preference lists
- Effectively communicating and escalating system build/security issues to the command Center
Epic Clindoc Go Live Support Consultant
University Hospital (CLE)
OHIO
09.2023 - 10.2023
- Helped Nurses with their workflow and documentation
- Helped clinicians manage medication orders and administration for patients
- Supported the Med-surg floor providing help as needed
- Guided Nurses on how to discharge and transfer patients
- Facilitated communication and coordination among different healthcare team members
Meditech Expanse Consultant (Acute)
Oakville Trafalgar Memorial Hospital
CA
06.2023 - 08.2023
- Assisted with Admission Transfer and Discharge
- Assisted Nurses, Clinicians, and Staff with Navigation and address their concerns
- Provided at the elbow support for Physicians and Nurses
- Submit all reported issues using the ticketing system for quick resolution
- Supported End User on Order Entry, documentation(pDoc)
- Assisted Internal Medicine Physicians, PA's, with CPOE, Documentation, Transfer process/e-prescribe Medications
Epic CPOE Go Live Support Consultant
St. Bernard's Health
Jonesboro, AR
03.2023 - 04.2023
- Helped Clinicians review documentation entered for completeness and accuracy
- Helped Nurses with their workflow and documentations
- Offered ongoing support and assistance to end-users as they become more familiar with the system
- Helped Providers with their Notes and macros
- Gathered feedback from clinicians regarding their experiences and challenges with the Bugsy module
Meditech Consultant
Sault Area Hospital
Ontario
02.2023 - 03.2023
- Train physicians for expanse PCM, clinical documentation, discharge process, medication reconciliation, also nursing support clinical documentation, eMAR, flow sheets, plan of care, staff assignment and ancillary support
- Provided support in writing Orders, Progress Notes, and saving favorites
- Provide at the elbow support for Physicians and Nurses for the upgrade of Meditech expanse
- PCS and OM, BM and Inpatient Setting
- Collaborating with implementation leads to conducting project meeting needs analysis and various steps of implementation
- Managed the implementation of Meditech’s supply change management system as part of the system upgrade
Epic Clindoc Go Live Support Consultant
RWJBarnabas Health
Brunswick, NJ
11.2022 - 12.2022
- Helped clinicians in accessing patient test results within Clindoc
- Guided Nurses on how to complete various assessments
- Provided training on new features and updates to the Clindoc module
- Guided clinicians in using structured documentation templates for accurate documentation
- Assisted with configuring Clindoc preferences based on user needs
Epic Cupid Go Live Support Consultant
EvergreenHealth Hospital
Seattle, WA
09.2022 - 10.2022
- Helped Providers to put in their orders and build their panels
- Helped Nurses with their workflow and documentations
- Guided Nurses on how to complete various assessments
- Helped Providers with their Notes and macros
- Helped providers with order entry
- Guided Nurses on how to discharge and transfer patients
Meditech Expanse Ambulatory Consultant
West Parry Sound Health Centre
CA
06.2022 - 08.2022
- Provided support in Ambulatory settings
- Assisted Nurses with documenting Nurse only/Non nurse visit, Workload, E-prescribing
- Provided Medical Secretaries training on Chart Review, workload, AMB Preferences / Widgets
- Provided support in Orders, Progress Notes, and saving favorites, Letters, excuse note
- Assisted Physicians with creating/managing normal, and office visit orders & documentation and ensured that Ambulatory Preferences were set to parameters
- Trained Unit Coordinators, PCT's, NA's, LPN's, and RN's on overview of Clinical Home Screen navigation, modules & documentation
- Guided Nurses on how to discharge and transfer patients
Epic Beaker Go Live Support Consultant
Aspirus St. Michael’s Hospital
Stevens Point, WI
12.2021 - 03.2022
- Helped lab tech with their schedules
- Helped lab tech with their packing list
- Helped radiologists with ancillary orders
- Helped labs to send receive and collect orders
- Helped the Lab with their workflow
- Helped lab tech to place orders
- Helped radiologists with their workflow
Epic Dorothy Go Live Support Consultant
MidCoast Hospital
Brunswick, ME
11.2021 - 12.2021
- Helped radiologists with their workflow
- Helped lab tech with their workflow
- Helped labs to send receive and collect orders
- Supported Clinicians to ensure that they have their Epic remote clients working on their laptops before visiting patients at home and making sure that offline documentation are upheld
- Supported Epic Dorothy
Meditech Expanse Acute Consultant
Georgetown Hospital
Ontario, CA
08.2021 - 09.2021
- Trained End User on Order Entry (POM), documentation(pDoc)
- Provided at the elbow support for Physicians and Nurses
- Provider Care Management and scheduling patient for surgery in OR
- Admission Transfer and Discharge
- Assisted Nurses, Clinicians, and Staff with Navigation and address their concerns
- Assist Internal Medicine Physicians, PA's, Cardiologists, Orthopedics and Scribes with CPOE, Documentation, Transfer process/e-prescribe Medications
Epic ASAP/Cadence Go Live Support Consultant
Mercy Hospital of Buffalo
Buffalo, NY
03.2021 - 06.2021
- Ensured MyChart workflow integrity and chart accuracy and correction
- Managed deficiency analysis for providers
- Helped nurses with registration and check-in of patients
- Helped nurses with billings
- Ensured data integrity in HIM (Health Information Management)
- Helped nurses and medical attendants to register patients in ASAP at the hospital ED
- Helped with bed management patient care and patient discharge
- Helped providers with heparin protocols and EKG diagrams
Cerner ATE Go Live Support
MidHudson Regional Hospital of Westchester Medical Center
11.2020 - 12.2020
- Cerner CPOE elbow-to-elbow support to providers and non-providers
- Support Med/SurgOR and ortho floors
- Provided support with E-prescribe process
- Helped both nursing and non-medical staff navigate through Cerner
- Provided elbow support for registered nurses and providers
- Provided technical training and one-on-one support to nurses and medical students
- Provided assistance with bed management patient care and patient discharge
Cerner Go-Live Consultant
COVENANT HEALTH
Knoxville, TN
08.2020 - 09.2020
- Assisted staff with workflow issues
- Elbow support at go-live on how to Navigate, customize, and document
- Interactive flow sheets, insert actual dates and times, reconcile meds, give prn meds, document on patients, discharge and admit patients, request and see transport status etc
- Troubleshooting of issues and escalate to a command center and follow up until resolved
Education
Bachelor’s degree - Business Management
Cape Peninsula University of Technology
Cape Town, South Africa02.2009
CERTIFICATE IN DATA PROCESSING -
FLORIN COMPUTER COLLEGE
Johannesburg, South Africa07.2003
Skills
- Go-live support
- Epic Care
- Epic Inpatient
- Athena
- Cerner
- Meditech
- ClinDoc
- Beaker
- CPOE
- L&D
- ASAP
- Optime
- Workflow analysis
- Team motivation
- Quality analysis
- Technical error identification
- Troubleshooting
- Multi-priority handling
- Team player
- Listening skills
- Creative problem-solving skills
Additional Information
An entry-level experience and real application of database management systems and varying experiences in a variety of information systems. I have the ability to learn quickly, be flexible, and provide solutions in day-to-day challenges. I’ve worked with MS SQL Server, MySQL, and full understanding of HTML, XML, JSON, SSIS, SSRS, ETL, AND DESKTOP SUPPORT. Also great with Microsoft Office suite. Possess strong communication and writing skills.
References
Reference to be provided on request.
Timeline
EPIC Clindoc Go Live Support Consultant
Memorial Herman Hospital
09.2024 - 10.2024
Meditech Trainer & Implementation Consultant
North Bay Regional Health Centre
08.2024 - 09.2024
Epic ClinDoc Go-Live Consultant
Corewell Health
07.2024 - 08.2024
EPIC Optime/CPOE Go Live Support Consultant
Memorial Herman Hospital
05.2024 - 06.2024
Meditech Trainer/Implementation Consultant
Milton District Hospital
03.2024 - 04.2024
Epic Ambulatory/inpatient Support Specialist
RWJBarnabas Health
10.2023 - 11.2023
Epic Clindoc Go Live Support Consultant
University Hospital (CLE)
09.2023 - 10.2023
Meditech Expanse Consultant (Acute)
Oakville Trafalgar Memorial Hospital
06.2023 - 08.2023
Epic CPOE Go Live Support Consultant
St. Bernard's Health
03.2023 - 04.2023
Meditech Consultant
Sault Area Hospital
02.2023 - 03.2023
Epic Clindoc Go Live Support Consultant
RWJBarnabas Health
11.2022 - 12.2022
Epic Cupid Go Live Support Consultant
EvergreenHealth Hospital
09.2022 - 10.2022
Meditech Expanse Ambulatory Consultant
West Parry Sound Health Centre
06.2022 - 08.2022
Epic Beaker Go Live Support Consultant
Aspirus St. Michael’s Hospital
12.2021 - 03.2022
Epic Dorothy Go Live Support Consultant
MidCoast Hospital
11.2021 - 12.2021
Meditech Expanse Acute Consultant
Georgetown Hospital
08.2021 - 09.2021
Epic ASAP/Cadence Go Live Support Consultant
Mercy Hospital of Buffalo
03.2021 - 06.2021
Cerner ATE Go Live Support
MidHudson Regional Hospital of Westchester Medical Center
11.2020 - 12.2020
Cerner Go-Live Consultant
COVENANT HEALTH
08.2020 - 09.2020
Bachelor’s degree - Business Management
Cape Peninsula University of Technology
CERTIFICATE IN DATA PROCESSING -
FLORIN COMPUTER COLLEGE
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