AKINYEMI GBOLAHAN
Houston,TX
Summary
PROFILE SUMMARY Experienced and friendly Associates with vast experience in a variety of industries and a great background of success in providing outstanding customer service, administrations and relationship management and reservations, Experienced in handling all facets of customer relations and administrations. Inclusive of booking reservation, administrating, scheduling of meeting for the top management employees. Enthusiastic young individual that will help the organization's mission succeed. Pleasant, hardworking, and reliable with great interpersonal skills. https://oouagoiwoye.edu.ng/ PROFESSIONAL TRAINING & QUALIFICATION Relationship Management, Customer Service & Marketing Strategies. (Sterling Bank Training School.) Customer Relations, Cashiering training, Master card and visa card training, American express card training, Income and audit training Security awareness training Fire and safety training
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Key Account Executive
DONEM CARGO
01.2019 - 01.2023
- Negotiating with clients and closing contracts
- Attending to clients' needs and developing relationships
- Acquiring more clients through prospecting and canvassing
- Coordinating internal tasks related to accounts to ensure clients receive products and services
- Assisting new clients through any processes
Inventory Associate
DONEM CARGO
01.2018 - 01.2019
- Managed inventory team to achieve optimal productivity and inventory control
- Addressed supply problems and developed creative
- Solutions to prevent delays
- Coordinated, collected, and maintained vendor and
- Organizational records
- Performed data entry and complete proper paperwork
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Completed physical inventory counts each month
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Account Executive
GREATER HEIGHTS LIMITED
01.2017 - 01.2018
- Communicating with clients and gathering information about a project’s scope, budgets and timelines
- Meeting with other executives to discuss clients’ project goals, progress and outcomes
- Developing budgets and timelines for clients and the company they work for
- Coordinating teams to meet project milestones
- Assembling new teams to meet clients’ or businesses’ goals
- Reporting and recording all sales activities in a web-based CRM system
- Qualifying inbound leads and prospects via phone and email
- Organizing regular client meetings to ensure excellent customer service
- Prospecting new sales by cold calling businesses
- Holding virtual demonstrations with an end goal of earning a prospect’s business
- Preparing and presenting proposals and bids
- Negotiating terms and conditions with clients
- Collaborating with key decision makers to identify opportunities and develop ideas that deliver sales results
- Uncovering and understanding a company’s needs
- Attending trade shows and hosting customer events (Africa’s largest online mall
Business development Associate
01.2015 - 01.2017
- Call Center and Sales
- Responsibilities
- Managing the needs of customers, stakeholders, and the sales team
- Develop and nurture customer relationships by providing professional, quality project proposals combined with timely communication
- Develop and deliver technical information related to specific product lines
- Sales promotion and presentation results attainment
- Maintain up to date database to track opportunities, customer needs and closed sales
- Responded to telephone inquiries per day from clients with diverse backgrounds inquiring on the status of their orders
- Cold calling, upsell and cross sell
- Resolve issues with customers if any need be
Key Account executive
Mobitel Limited
01.2013 - 11.2015
- To manage all Enterprise Sales Customers
- Main interface between Mobitel and Enterprises customers and partners focusing on structuring the commercial relationship and introducing Mobitel’s products, devices and services
- Generate new business verticals using defined high net worth contacts and industry knowledge
- To manage the overall expenditure/revenue that the unit spend or get to promote every product that the unit has to offer its clients with a view to ensuring that every money spent delivers a solid return on investments in the long run
- Responsible for the commercial and financial performance with the customers’ accounts in line with company’s goals.
Relationship officer
Sterling Bank PLC
01.2011 - 01.2013
- Mobilization of deposits and marketing products and services of the bank to clients Relationship management documentations
- Delivering private banking to customers
- Preparing of DAUE, TOD & FUNDS TRANSFER
- Collections e.g
- FIRS, PAYE, CIT, PHCN, WATER, AUTOREG, VAT, NIS
Clients Executive
Vickmitchy Travels & Tours Ltd, NYSC
08.2009 - 08.2010
- Meeting and relating with corporate clients such as Government agencies, corporate bodies as well as corporate individuals with regards to tourism and travelling plans
- Air Ticketing and reservation
- Giving best prices, best deals to tourist sites, to clients
- Tourism and hotel management
- Advisory services to clients on best deals concerning tourism, hotels and flights
- Packaging of educational tours directory to clients, government agencies and schools
Education
B.Sc. (Hons) - Economics
Olabisi Onabanjo University
01.2004 - 01.2008
Skills
SKILLS, KNOWLEGDE & COMPETENCIESundefined
Timeline
Key Account Executive
DONEM CARGO
01.2019 - 01.2023
Inventory Associate
DONEM CARGO
01.2018 - 01.2019
Account Executive
GREATER HEIGHTS LIMITED
01.2017 - 01.2018
Business development Associate
01.2015 - 01.2017
Key Account executive
Mobitel Limited
01.2013 - 11.2015
Relationship officer
Sterling Bank PLC
01.2011 - 01.2013
Clients Executive
Vickmitchy Travels & Tours Ltd, NYSC
08.2009 - 08.2010
B.Sc. (Hons) - Economics
Olabisi Onabanjo University
01.2004 - 01.2008
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