Akira Granberry
Saint Paul,MN
Summary
Detail-oriented team player with strong organizational and leadership skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to acquire and develop skills in data analysis, project management and, bettering patient outcomes within healthcare.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resident Services Coordinator
Ebenezer Senior Living
01.2023 - Current
- Assists Executive Director on maintaining building financials through completing accounts payable and month end close
- Completes Human Resource functions; including employee onboarding, training, education, and staff scheduling.
- Collaborates with leadership team to maximize effective and efficient operations.
- Conducted outreach activities to engage local stakeholders in programs
- Established and maintained relationships with key stakeholders
Nursing Home Administrator Intern
Monarch Healthcare Management
05.2022 - 01.2023
- Oversaw quality assurance protocols for 130+ residents in skilled nursing facility - including investigating maltreatment claims, and creating Plan of Corrections for Minnesota Department of Health
- Delivered education to 100+ nursing and administrative staff on federal and state regulations and procedures
- Created and maintained an Infection Prevention & Control plan for COVID-19 regulations
- Collaborated with LNHA on overseeing departments and providing leadership
Front Desk Coordinator
Ebenezer Senior Living
10.2021 - 05.2022
- Greeted 100+ guests daily at front desk while managing check-in process.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Instructed over 200 facility residents, staff, and guests to correct resources and personnel for problem resolution.
- Completed data entries and maintained filing systems that boosted efficiency and organization.
Education
Bachelor of Science - Health Services Administration
University of Minnesota
Minneapolis, MN05.2023
Skills
- Healthcare Administration
- Leadership
- Customer Service
- Communication
- Problem Solving
- Critical Thinking
- Microsoft Office
- Excel
Certification
Institute of Healthcare Improvement - Certificate in Patient Quality and Safety
Timeline
Resident Services Coordinator
Ebenezer Senior Living
01.2023 - Current
Nursing Home Administrator Intern
Monarch Healthcare Management
05.2022 - 01.2023
Front Desk Coordinator
Ebenezer Senior Living
10.2021 - 05.2022
Bachelor of Science - Health Services Administration
University of Minnesota
Institute of Healthcare Improvement - Certificate in Patient Quality and Safety
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