Akira Kimbrough
Rochester ,NY
Summary
Dedicated Lead Caregiver at Sage Harbor Baywind, specializing in medication administration and patient care. Developed and implemented safety protocols and personalized care plans, significantly boosting patient satisfaction levels. Proven track record in managing multiple patients while maintaining focus on independence and dignity through effective communication and time management.
Overview
4
4
years of professional experience
Work History
Lead Caregiver
Sage Harbor Baywind
Rochester, NY
08.2025 - Current
- Increased safety measures by conducting risk assessments and promptly implementing necessary precautions in the home environment.
- Coordinated with healthcare professionals to develop comprehensive care plans tailored to each patient''s specific requirements.
- Provided timely assistance with personal hygiene tasks such as bathing, grooming, dressing, maintaining dignity and respect throughout the process.
- Managed daily schedules for multiple patients, ensuring timely medication administration and adherence to medical advice.
Medicine Technician
Sage Harbor Baywind
Rochester, NY
07.2025 - 08.2025
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Contributed to positive patient outcomes by closely monitoring vital signs during administration of high-risk medications.
- Ensured proper disposal of expired or unused medications according to state regulations and facility procedures, maintaining a safe work environment.
Caregiver
Sage Harbor Baywind
Rochester, NY
04.2025 - 08.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Service Manager
Chipotle
Rochester, NY
05.2021 - 02.2025
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Coordinated with other departments to maintain streamlined and productive workflow.
Education
Wilson Magnet High School
Rochester, NY06.2021
Skills
- Assisted living experience
- patient
- customer service
- Dementia care
- Compassionate communication
- Personal hygiene assistance
- Time management
- quick learning
- Daily living assistance
- Task delegation
- Medication administration
Accomplishments
- serve safe certification
Timeline
Lead Caregiver
Sage Harbor Baywind
08.2025 - Current
Medicine Technician
Sage Harbor Baywind
07.2025 - 08.2025
Caregiver
Sage Harbor Baywind
04.2025 - 08.2025
Service Manager
Chipotle
05.2021 - 02.2025
Wilson Magnet High School