Akira Murchison
Flint ,MI
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Store Associate
Walmart
Grand Blanc, MI
03.2023 - 05.2024
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Wrapped and bagged purchases to help customers load merchandise into vehicles.
Team Member
Domino's Pizza
Flint, MI
02.2022 - 08.2022
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Upheld high standards of productivity and quality in operations.
Seasonal Worker
Macy's
Flint, MIchigan
05.2021 - 01.2022
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered questions about current promotions and resolved issues according to store policies.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Education
Bachelor of Arts - Psychology And Forensic Science
University of Michigan - Flint
Flint, MISkills
- POS System Operation
- Inventory Management
- Locating Merchandise
- Item Ticketing and Pricing
- Merchandising and Display
- Excellent Written and Verbal Communication
- Available Nights, Weekends and Holidays
- Customer Service
Timeline
Store Associate
Walmart
03.2023 - 05.2024
Team Member
Domino's Pizza
02.2022 - 08.2022
Seasonal Worker
Macy's
05.2021 - 01.2022
Bachelor of Arts - Psychology And Forensic Science
University of Michigan - Flint