Akira Ross
Prichard
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
8
8
years of professional experience
Work History
Cashier/Customer Service
Walmart
Hattiesburg
08.2022 - Current
- Smile, greet, and thank customers with a positive attitude
- Stand for long periods of time while checking out customers quickly and accurately
- Answer customer questions and help them with their needs
- Be available to assist associates across the store as needed
Hydroblasting Technician
Atlas Industrial
Mobile
03.2023 - 07.2025
- Operated high-pressure hydroblasting equipment for surface cleaning and preparation.
- Conducted routine maintenance on hydroblasting tools to ensure optimal performance.
- Collaborated with team members to assess project requirements and timelines.
- Followed safety protocols and guidelines to maintain a secure work environment.
Customer Service Representative
Alorica
Mobile
05.2020 - 08.2022
- Talk to customers over the phone to resolve their questions or concerns
- Maintain and updates customer information
- Calmly attempt to resolve and de-escalate as necessary
- Confidently describe available products and services, and assist with signup when appropriate
- Assist with and facilitate a variety of banking transactions
Sales Associate
Metro PCS T-Mobile
Mobile
01.2018 - 05.2020
- Assist customers with service activations, changes and bill payments, respond to billing inquiries
- Equipment replacement, sell accessories and process price plan changes and upgrades
- Build customers confidence by making their experience comfortable and simple while meeting their needs
- Engage in service selling and right fitting the customer with the appropriate total technology solution
Education
High school diploma - General Studies
Murphy High School
Mobile, ALSkills
- Cashiering
- Customer service
- Live chat
- Equipment operation
- Customer support
- Surface preparation
- High-pressure cleaning
Personal Information
Willing To Relocate: Anywhere
Timeline
Hydroblasting Technician
Atlas Industrial
03.2023 - 07.2025
Cashier/Customer Service
Walmart
08.2022 - Current
Customer Service Representative
Alorica
05.2020 - 08.2022
Sales Associate
Metro PCS T-Mobile
01.2018 - 05.2020
High school diploma - General Studies
Murphy High School