Akiyah Jordan
Hiram
Summary
Recent BSW graduate and Advanced Standing MSW student seeking entry-level behavioral health or case management opportunity to gain practical experience under clinical supervision. Passionate about supporting diverse populations through advocacy, resource coordination, and trauma-informed care, while growing within an organization dedicated to improving well-being of the community.
Overview
10
10
years of professional experience
Work History
Family Caregiver
Community Experience
Pensacola, FL
04.2026 - Current
- Provided ongoing care and support for a family member, assisting with daily living activities and emotional support.
- Coordinated appointments, transportation, scheduling, and communication with healthcare providers or support systems.
- Assisted with advocacy, resource coordination, and maintaining a safe, structured environment.
- Demonstrated empathy, patience, crisis management, and strong interpersonal communication skills.
- Managed multiple responsibilities while balancing caregiving duties with personal and professional commitments.
Spark Driver
Walmart
Pensacola, FL
12.2025 - Current
- Provided reliable, customer-focused service while independently managing daily schedules, routes, and workload priorities.
- Coordinated timely deliveries while maintaining professionalism, communication, and problem-solving in fast-paced environments.
- Demonstrated strong time management, organization, and accountability while working independently.
- Assisted customers with order fulfillment and service-related concerns, ensuring positive interactions and customer satisfaction.
- Maintained accurate records, adhered to company policies, and ensured timely completion of deliveries.
- Adapted quickly to changing schedules, customer needs, and delivery logistics while maintaining efficiency.
Social Work Intern
Health and Hope Clinic
Pensacola, FL
05.2025 - 12.2025
- Supported clients with emotional and behavioral challenges through one-on-one sessions.
- Developed behavior support strategies in collaboration with clinical supervisors.
- Collected data on client progress and documented session notes.
- Educated clients about coping skills and daily routines.
- Collaborated with staff to support client care planning, referrals, and follow up services within a community health setting.
Child Care Attendant
Pensacola Fitness Club
Pensacola, FL
09.2024 - 05.2025
- Supervised children ages [6 months to 12 years] in a gym-based childcare setting while parents attended workouts.
- Created and led engaging activities such as arts & crafts, games, and storytelling to encourage cooperation and creativity.
- Maintained a safe and positive environment by calmly managing challenging behaviors and addressing needs with redirection and encouragement.
- Developed strong observational skills and adaptability while supporting children with a variety of energy levels, personalities, and needs.
Social Work Intern
S.L. Jones Christian Academy
Pensacola, FL
08.2024 - 12.2024
- Helped implement behavioral strategies under the guidance of teaching staff to promote emotional regulation and classroom participation.
- Facilitated Career Day for the entire school, coordinating guest speakers and engaging students in age-appropriate future planning discussions.
- Supported emotionally dysregulated students (K-12) by providing one-on-one redirection and classroom support in moments of distress.
- Observed student behavior patterns and reported challenges and progress to supervising staff.
- Cultivated patience and flexibility while working with students experiencing behavioral and academic challenges in a high-need environment.
Overnight Stocker and Receiver
Winn-Dixie
Pensacola, FL
03.2022 - 08.2024
- Utilized forklift to move product within the warehouse and unload trucks.
- Responded promptly to customer inquiries regarding product availability or location.
- Demonstrated strong communication skills while interacting with customers in a courteous manner.
Sales Center Operative
The Nicholson Company
Norfolk, VA
02.2021 - 03.2022
- Answers inbound calls for self-storage prospects
- Place reservations or appointments for storage rentals
- Book moves through the trusted movers' network
- Nurture prospects with follow-up calls and emails
- Responsible for placing outbound calls to potential customers seeking to purchase marketing products and services.
Petty Officer Third Class
United States Navy
Yokosuka, Japan
02.2016 - 02.2021
- Provided leadership, supervision, and operational support in a high-tempo aviation environment, contributing to mission readiness and team effectiveness.
- Supervised and trained 40+ personnel in flight deck operations, workplace safety, qualifications, and operational procedures to ensure staff readiness and compliance.
- Managed personnel development by mentoring junior Sailors, supporting professional growth, monitoring performance, and reinforcing accountability and teamwork.
- Coordinated work assignments, training requirements, and operational logistics to maintain efficiency and mission preparedness.
- Supported personnel readiness through oversight of qualifications, physical readiness requirements, temporary duty assignments, and training preparation.
- Demonstrated strong leadership, communication, crisis response, and problem-solving skills while working in high-pressure environments.
- Mentored junior personnel on professional standards, conduct, and career development while fostering a supportive and disciplined work environment.
Education
Master of Social Work - Advanced Standing
University of West Florida
12-2025
Bachelor of Social Work - undefined
University of West Florida
12-2024
Skills
- Client Engagement
- Crisis Intervention Support
- Active Listening
- Rapport Building
Timeline
Family Caregiver
Community Experience
04.2026 - Current
Spark Driver
Walmart
12.2025 - Current
Social Work Intern
Health and Hope Clinic
05.2025 - 12.2025
Child Care Attendant
Pensacola Fitness Club
09.2024 - 05.2025
Social Work Intern
S.L. Jones Christian Academy
08.2024 - 12.2024
Overnight Stocker and Receiver
Winn-Dixie
03.2022 - 08.2024
Sales Center Operative
The Nicholson Company
02.2021 - 03.2022
Petty Officer Third Class
United States Navy
02.2016 - 02.2021
Bachelor of Social Work - undefined
University of West Florida
Master of Social Work - Advanced Standing
University of West Florida