Akizzea Turman
Lincoln,NE
Summary
Hardworking employee enthusiastic about learning e-commerce field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
7
7
years of professional experience
Work History
Dasher
DoorDash
Lincoln, NE
12.2021 - Current
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Completed daily pre- and post-trip vehicle inspections.
- Communicated regularly with dispatcher for delivery route details and changes.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers to promote continued business opportunities.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Developed and maintained professional relations between customer, store personnel, and company.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
Assistant Team Lead
Kawasaki Motors And Manufacturing
Lincoln, NE
12.2020 - 04.2022
- Managed team workload to reach targets for specific tasks.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Managed team workload to reach production targets.
- Mentored and guided employees to foster proper completion of assigned duties.
- Worked with proprietary software to reduce shipping issues and increase productivity.
- Developed solid professional relationships to broaden efficiency of E-Coat 3 department.
- Used advanced features of Microsoft Office to complete all necessary reports for senior management review.
- Used advanced features of Microsoft Office to complete necessary reports for senior management review.
- Conducted new-hire training regularly throughout fiscal year.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Developed process improvements and offered actionable solutions to correct recurring issues.
- Supervised 7 co-workers.
- Excellent communication and teamwork skills
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated interpersonal skills by building positive relationships with others.
Kawasaki E-coat Inspector
Advance Services, Inc.
Lincoln, NE
08.2017 - 12.2020
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Operated equipment and machinery safely to prevent accidents.
- Organized inventory systematically for easy access.
- Assisted in training of new employees on company policies, procedures and processes.
- Identified defective products or machinery and reported to supervisor.
- Helped in development of new procedures and processes to improve work performance.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained database systems to track and analyze operational data.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Eliza Miller Elementary School Mentor
21st Century Community Learning Centers
West Helena, AR
10.2016 - 07.2017
- Tutored at various competency levels to help people with reading, math and writing skills.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Empowered students through counseling and skill-building exercises.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Advocated for students to access available resources.
- Helped students develop organizational, time management and study skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses..
- Supported students with helpful study habits and exam strategies..
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Mentored and coached students with focus on developing independence and self-confidence.
- Conducted review sessions to help students prepare for tests.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Motivated students with accurate feedback and positive reinforcement.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Monitored student progress and provided feedback and support.
- Assisted students in developing study skills and strategies.
- Developed methods to motivate and engage students in learning.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Used variety of teaching methods to successfully help wide range of students.
Education
Central High School
West Helena, AR05.2017
Skills
- Customer Inquiries
- Customer Needs Assessments
- Communications Strategies
- Loading and Unloading
- Regulatory Reporting
- Hardworking and Responsible
- Business Transactions
- Effective Planning
- Professional Relationships
- Customer Experience
- Heavy Lifting
- Creative Solutions
- Material Handling Equipment
- Excellent Communication
- Promote Products
- Delivery and Trip Logs
- Freight Inspection
- Dedicated Team Player
- Special Assignments
- Accounts Payable and Accounts Receivable
- Operational Efficiency
- Time Management
- Keeping Records
- Delivering Food
- Station Preparation
- Ability to Be a Leader
- Behavior Redirection
- Volunteer Evaluations
- Leadership
- Group Assistance
- Sentence Structure
- Corrective Actions
- Analytical and Critical Thinking
- MS Office
- First Aid/CPR
- Decision-Making
- Attention to Detail
- Data Entry
- Dependable and Responsible
- Teambuilding
- Critical Thinking
- Training and Development
- Problem-Solving
- Teamwork and Collaboration
- Interpersonal Communication
- Spreadsheet Tracking
- Raw Materials Inspection and Testing
- Inspection Procedures
- Inspection and Examination
- Delivery Confirmations
- Computer Technology
- Clear Verbal Communication
- Interpersonal Communications
- Fast-Paced Environment
- Adaptive Learning
- Learning Opportunities
- Quick-Learning
Languages
English
Full Professional
Timeline
Dasher
DoorDash
12.2021 - Current
Assistant Team Lead
Kawasaki Motors And Manufacturing
12.2020 - 04.2022
Kawasaki E-coat Inspector
Advance Services, Inc.
08.2017 - 12.2020
Eliza Miller Elementary School Mentor
21st Century Community Learning Centers
10.2016 - 07.2017
Central High School