Akkua Hallback
Moore Haven,FL
Summary
Encouraging individual and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Financial Aid Advisor
Palm Beach State College
07.2023 - Current
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Counseled students and families to educate them in the understanding of their expected family contribution (EFC) and how it affects their financial aid eligibility.
- Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Reviewed and evaluated verification, Satisfactory Academic Progress (SAP), and special circumstances documentation for completeness and accuracy to support and move students through the process and determine financial aid eligibility.
- Prepared presentations and conducted financial aid workshops, new student orientation, and other events in support of enrollment and recruitment activities.
- Assisted students in proper completion/modification of FAFSA application and other required documentation, including loan applications and institutional forms.
- Worked with COD, IFAP, NSLDS to process regulation updates as they pertain to loans through the Department of Education.
- Audited files, ensured students met eligibility requirements for Title IV programs including completing verification and resolving c-codes.
Lead Door Technician
Titan Building Supply
12.2021 - 02.2023
- Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Kept appropriate inventory level of new systems and replacement parts to meet all job requirements.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Ensured safety compliance with proper inspection, maintenance, and repairs of commercial and residential doors.
- Increased efficiency by collaborating with team members to complete large-scale installation projects in a timely manner.
English and Reading Teacher
Moore Haven Middle High School
08.2019 - 06.2021
- Provided academic advisement and educational guidance for adult and children learners using constructive feedback, in-person facilitation, contact calls and emails.
- Challenged and engaged students through in-depth lectures, debates and discussions and literary subjects.
- Participated in multiple department and employee team meetings to discuss student performance and academic achievement.
- Used Microsoft Office and various Google applications to prepare lectures, course materials and lessons.
- Developed innovative lesson plans to engage students in English language learning.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Athletic Coach
Moore Haven Middle High School
08.2019 - 06.2021
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Recruited student-athletes of highest caliber to elevate team performance.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Increased player strength, agility and game skills through successful practices.
- Created a safe and inclusive classroom environment by establishing clear expectations for behavior and respect among students.
- Prepared lesson plans to teach age-appropriate exercises in alignment with school curriculum.
Sales Representative
Miami Marlins Inc
06.2016 - 01.2018
- Assist in raising over $1.2 Million for the Charity Foundation by selling raffle tickets to game attendees
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Intramural/ Recreational Supervisor
Florida International University/ University of West Alabama
08.2013 - 01.2018
- Interviewed, trained and supervised part-time, seasonal, and supervisory personnel to perform job functions of recreation center.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Scheduled events in recreation facilities and monitored facility conditions.
- Contributed to overall departmental goals through active participation in strategic planning sessions focused on enhancing the quality of life within the community served.
- Led staff meetings to discuss best practices, share updates on upcoming events, and address concerns or challenges faced by team members.
Education
Bachelor of Business Administration - Business Management
Florida International University
Miami, FL05.2018
Skills
- Customer Experience and Satisfaction
- Analytical and Critical Thinking
- Administrative abilities
- Financial Planning and Literacy
- Proficient in Financial Aid guidelines and policies
- Organizational Development Knowledge
- Recruitment and Selection
- Proficient in Microsoft Office and Google applications
- Application Processes and Analysis
- Positive Reinforcement Strategies
- Verbal and Written Communication
- Motivational Leadership
- Student Counseling
Affiliations
• Brother of Alpha Kappa Psi, Professional Fraternity
• Brother of Kappa Alpha Psi Fraternity Incorporated
Certification
- NASFAA Student Aid Index Training
- NASFAA Credentialing Training
- NASFAA Media Perspectives on Financial Aid Training
- NASFAA Comprehensive Financial Aid and Admissions Training
- Financial Aid Trends Training
- The Americans with Disabilities Act Certification
- Protecting Privacy Under FERPA Certification
- Forklift Operator Certification
Timeline
Financial Aid Advisor
Palm Beach State College
07.2023 - Current
Lead Door Technician
Titan Building Supply
12.2021 - 02.2023
English and Reading Teacher
Moore Haven Middle High School
08.2019 - 06.2021
Athletic Coach
Moore Haven Middle High School
08.2019 - 06.2021
Sales Representative
Miami Marlins Inc
06.2016 - 01.2018
Intramural/ Recreational Supervisor
Florida International University/ University of West Alabama
08.2013 - 01.2018
Bachelor of Business Administration - Business Management
Florida International University
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