Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
Resolved guest complaints with tact and diplomacy, maintaining a positive image for the gym brand.
Handled inbound calls to address customer concerns promptly.
Revised protocols ensuring efficient pool temperature control.
Communicated vital information over the PA system during store closing.
Paver
Bellamy and Son’s Paving Company
09.2024 - 11.2024
Increased client satisfaction by consistently delivering high-quality paving work within budget constraints.
Assisted in the completion of complex projects by operating various paving machinery such as asphalt pavers, rollers, and graders.
Enhanced team morale and collaboration through positive attitude, open communication, and willingness to adapt when necessary for successful project completion.
Ensured quality control measures were met through consistent monitoring of temperature gauges during hot-mix asphalt installation processes.
Achieved accurate grading results through diligent use of leveling instruments and attention to detail in setting grade markers.
Reduced project timeframes by streamlining the paving process through effective communication and coordination with team members.
Maximized productivity during long shifts while maintaining high levels of stamina needed to operate heavy machinery throughout the workday.
Promoted positive working relationships with clients through clear communication regarding project progress updates and addressing any concerns they may have had about the final product''s quality or appearance.
Maintained smooth workflow by performing routine maintenance on paving equipment and promptly addressing any mechanical issues that arose during operations.
Prevented delays with proactive planning for adverse weather conditions or unexpected obstacles encountered at job sites during construction projects.
Collaborated effectively with team members to complete large-scale paving jobs on time and within budget parameters.
Contributed to environmental sustainability by incorporating reclaimed materials into paving projects when appropriate, reducing waste and conserving resources.
Delivered exceptional results under pressure by applying strong problem-solving skills, effective time management, and attention to detail during high-stakes projects.
Retail Sales Associate
Athletifreak
11.2024 - Current
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.