Akosua Kwakyewaa
Washington
Summary
Detail-oriented professional with 15+ years of experience in case management, career counseling, and youth services, transitioning into Federal Acquisition and Contract Management. Holder of an Associate degree and current Bachelor's candidate (expected September 2026) with a focused concentration in Contract and Acquisition Management. CCMA candidate (expected December 2026) with coursework grounded in the Federal Acquisition Regulation (FAR). Proven track record of managing high-volume caseloads, interpreting complex policies, maintaining auditable documentation, and coordinating with multidisciplinary stakeholders. Seeking an entry-level Contract Administrator, Procurement Assistant, or Junior Contract Specialist role to leverage strong organizational, compliance, and advocacy skills in a federal contracting environment.
Overview
17
17
years of professional experience
Work History
Career Advisor
Work Source Montgomery
Wheaton, MD
08.2023 - Current
- Administered client case files in the Maryland Workforce Exchange (MWE) system, ensuring data integrity, timely documentation, and compliance with federal and state workforce development regulations.
- Interpreted and applied Workforce Innovation and Opportunity Act (WIOA) policies to determine client eligibility for training funds and supportive services, ensuring adherence to program guidelines.
- Developed and monitored Individual Employment Plans (IEPs), tracking client progress against performance milestones and documenting outcomes for program reporting.
- Facilitated agreements between clients, training providers, and community agencies to secure resources and employment opportunities, acting as a liaison to ensure all parties met contractual obligations.
- Maintained audible records of client expenditures, service plans, and employment outcomes, supporting quarterly program reviews and compliance audits.
Career Navigator
The Greater Washington Urban League
Washington, DC
01.2023 - 07.2023
- Delivered comprehensive case management services, conducting needs assessments and developing Career Mobility Plans aligned with client goals and program requirements.
- Facilitated client access to supportive services, including financial assistance, training programs, and community resources, ensuring compliance with funding source restrictions and documentation standards.
- Distributed emergency financial assistance to eligible clients, maintaining detailed records of disbursements and ensuring adherence to program policies for audit readiness.
- Designed and facilitated support groups and workshops, coordinating with partner organizations to deliver services in accordance with grant objectives.
- Maintained meticulous case notes, service plans, and progress reports, ensuring all documentation met program and regulatory standards.
Case Manager/Youth Services Coordinator
So Others Might Eat (SOME)
Washington, DC
07.2022 - 01.2023
- Conducted comprehensive client assessments to identify barriers to stability, developing individualized service plans that addressed housing, employment, mental health, and educational needs.
- Connected clients with community resources and service providers, managing referral processes and tracking service delivery to ensure contract compliance.
- Designed and coordinated life skills workshops and personal development activities, documenting participant outcomes and program effectiveness for internal reporting.
- Responded to crises with de-escalation strategies and intervention plans, documenting incidents and outcomes in accordance with organizational policies.
- Maintained accurate, audible client files, including case notes, service authorizations, and progress updates, supporting program evaluations and funding compliance.
Youth Development Representative
The Department of Youth and Rehabilitation Services
Washington, DC
08.2009 - 07.2016
- Supervised and mentored youth in a secure facility, implementing positive youth development techniques and documenting behavioral progress in DYRS information systems.
- Participated in multidisciplinary teams to assess youth behavior and develop comprehensive service plans, ensuring alignment with court mandates and rehabilitative goals.
- Supported educational and vocational development by coordinating with teachers, program coordinators, and external providers to deliver services as outlined in individual service agreements.
- Maintained detailed records of individual and group progress, intervention outcomes, and incident reports, ensuring data accuracy and compliance with facility policies.
- Provided crisis intervention and behavioral support, implementing de-escalation strategies and documenting all actions in accordance with established procedures.
Education
No Degree - Certified Contract Management Associate
National Contract Management Association
Ashburn, VA12-2026
Bachelor of Arts - Business Administration (Entrepreneurship)
Strayer University
Washington09-2026
Associate of Science - Acquisition And Contract Management
Strayer University
Washington09-2025
Skills
- CORE COMPETENCIES
- Contract Administration & Compliance
- Federal Acquisition Regulation (FAR) Fundamentals
- Procurement Lifecycle Awareness
- Audible Documentation & File Management
- Policy Interpretation & Application
- Stakeholder Coordination & Advocacy
- Cross-Functional Team Collaboration
- Crisis Intervention & De-escalation
- TECHNICAL SKILLS
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Maryland Workforce Exchange (MWE)
- Efforts to Outcomes (ETO)
- Homeless Management Information Systems (HMIS)
Timeline
Career Advisor
Work Source Montgomery
08.2023 - Current
Career Navigator
The Greater Washington Urban League
01.2023 - 07.2023
Case Manager/Youth Services Coordinator
So Others Might Eat (SOME)
07.2022 - 01.2023
Youth Development Representative
The Department of Youth and Rehabilitation Services
08.2009 - 07.2016
No Degree - Certified Contract Management Associate
National Contract Management Association
Bachelor of Arts - Business Administration (Entrepreneurship)
Strayer University
Associate of Science - Acquisition And Contract Management
Strayer University