Akou WACLATSI
Columbus,OH
Summary
Results-driven shelf stocker skilled in customer relationship management and clear communication. Demonstrated ability to maintain stock integrity and enhance product visibility. Ready to contribute to operational efficiency and customer satisfaction.
Overview
2026
2026
years of professional experience
2017
2017
years of post-secondary education
Work History
Shelf Stocker
Walmart
Columbus, OH
08.2025 - Current
- Stocked shelves with merchandise according to store layout and planograms.
- Assisted customers in locating products and answered basic inquiries.
- Maintained cleanliness and organization of storage areas and sales floor.
- Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
- Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.
- Updated products with new pricing or temporary promotion signs to increase sales.
Customer Service Employee
ORABANK TOGO
Lomé , TOGO
- Assisted customers with account inquiries and transaction issues.
- Maintained customer records in the banking system.
- Educated clients on bank products and services available.
- Assisted customers with product selection and purchase decisions.
- Resolved customer complaints quickly and professionally.
Education
Banking And Finance
ESGIS
Lome, TOGO 10.2013 - 07.2016
La FABIENNE
Lomé , TOGOSkills
- Customer assistance
- Pricing updates
- Aisle management
- Pricing and shelf labeling
- Shelf maintenance
- Customer relationships
- Clear communication
Timeline
Shelf Stocker
Walmart
08.2025 - Current
Banking And Finance
ESGIS
10.2013 - 07.2016
Customer Service Employee
ORABANK TOGO
La FABIENNE