AKSHAT GUPTA
Overland Park,KS
Summary
Certified Information Security Manager offering 15+ years of rich experience in IT Infrastructure Strategy & Leadership, Information Security Architecture, Audits, Vulnerability / Risk Assessment, Incident Management, Security Administration, Server & Network Management, System Operations for reputed global clients /organizations to help them safeguard information resources & maintain integrity, confidentiality & availability of data/applications. Led development & enforcement of Information Security Policies & Procedures, while ensuring business is not impacted, reviewing security risks & implementing measures to mitigate the same, maintained organization-wide Information Security Compliance Program, ensure best practices are shared, and any compliance breaches are investigated & resolved quickly within TAT & SLAs
Presently associated with Garmin International as Manager – IT ; leading a team of 5 associates for handling Data Backup and Recovery and Cyber Recovery. Budgeting, IT Roadmap Planning.
Proficient in managing a multi-platform IT Infrastructure comprising of Networking (LAN/WAN/WLAN/VLAN), Cloud, ERP, Firewall, Routers & Switches, Servers, Desktops, Laptops, VoIP, CCTV, EPABX, Hardware & Software Systems, Database Backup, Disaster Recovery, Business Continuity Planning, User Administration, IT Purchase & fine-tuning of technology platforms for 24x7 smooth business operations; Supported Project Management from scoping, resource planning, progress tracking, metrics reporting to risk management and ensuring delivery of projects within time, cost & quality norms. Successfully coordinated for Multiple IT / Security Projects & Initiatives as required
Proficient in IT Governance, Access Management, Application, Network & Server Security, Cloud-Based Security, Physical Security, Malware Analysis and implementation of large Secured Networks & Systems with an aim to achieve IT security excellence. Facilitated Internal & External IT Security Audits, Information Security Documentation and ensured complete compliance to ISO 27001, PCI-DSS and ISO 22301 Certifications
Overview
19
19
years of professional experience
12
12
Certification
Work History
Manager - IT
Garmin International
Olathe, KS
10.2022 - Current
- I am responsible for overseeing the daily activities of the Data Recovery team. I assign roles, delegate tasks, and manage resource allocation within the team. I provide guidance, training, and mentorship to team members, ensuring they have up-to-date knowledge of backup technologies and practices. I also conduct performance reviews, set individual goals, and facilitate career development for team members.
- Created comprehensive data backup and recovery strategy aligning with business continuity plans.
- Conduct risk assessments to identify potential threats to data security and integrity, and establish preventative and mitigative measures. Regularly review and update backup policies, procedures, and practices to ensure they meet business needs, and industry standards.
- Define data retention, access, and recovery policies that balance security, compliance, and usability.
- Ensure the reliability and functionality of backup systems and software, managing configurations, updates, and troubleshooting.
- Oversee the selection, installation, and maintenance of backup and storage hardware and software.
- Coordinate with infrastructure teams for storage capacity planning.
- Coordinate with infrastructure and security teams to maintain the physical and logical isolation of vault environments, ensuring no external or network connections.
- Ensure the integrity and functionality of air-gapped systems by regularly assessing hardware and software components for reliability and security.
- Manage and monitor backup schedules, ensuring that all critical data is regularly and accurately backed up according to predefined schedules.
- Implement and oversee data recovery processes, performing regular tests to verify the effectiveness and reliability of backup procedures.
- Detected and addressed issues in backup procedures.
- Oversee the transfer of data into the air-gapped vault according to predefined schedules and operational protocols, ensuring data integrity during the transfer process.
- Handle offline data backup processes ensuring regular storage and updates as per guidelines.
- Developed protocols for offline archiving, emphasizing data cataloging and indexing.
- Collaborate with other IT teams (e.g., application, network, and security teams) to align data backup strategies with overall IT and business strategies.
- Coordinated with business units to grasp data-criticality needs.
- Serve as a point of contact for stakeholders across the organization concerning backup and data recovery inquiries.
- Coordinate with IT architects, security experts, and legal/compliance teams to integrate air-gapped vault practices into the broader data protection and disaster recovery strategy.
- Provide clear communication to senior management on the status, performance, and security of the air-gapped vaults, including any risks or needs for additional resources.
- Manage vendor relationships for backup hardware and software, ensuring they meet service levels, and technical support requirements.
- Work within the IT budget to plan and forecast costs for backup infrastructure, software licensing, and maintenance.
- Evaluated new products and technologies for enhancing backup systems.
Manager – IT Infrastructure
Garmin Technologies Pvt. Ltd
Hyderabad, Telangana
10.2018 - 10.2022
- Company Overview: Leading a team of 50+ associates for handling all 4 sites for Navionics including HO, plus local sites for Garmin for end-to-end Infrastructure Management
- Spearheaded operations as Infrastructure Head, ensuring that business is provided with timely, high quality and accurate support for any business systems or IT functions that are critical to supporting company’s operations
- Worked with senior leadership to ensure strategic alignment and standards are implemented; optimizing and continuously improving the quality of systems and outputs for company’s operations with specific emphasis upon improving data integrity and timeliness
- Established & executed strategy and vision for Systems Administration Team
- Handling and communicating priorities to IT Team - key business deliverables and expected results
- Providing technical leadership to Information Systems, Services Programming & Technical Support Staff; coordinating and syndicating processes, priorities, and projects across different business segments
- Partnering with IT leadership to review performance ratings, career path nominations, and determine merit and promotion increases
- Researching and recommending new technologies, processes, and solutions to meet business needs and continually improve the productivity & effectiveness of the team; fostering a learning organization, career development (training plans), and associate satisfaction
- Facilitating Security Architecture and Design Reviews, Security Audits & Site Assessments to create an Information Security Framework
- Leading a team of 50+ associates for handling all 4 sites for Navionics including HO, plus local sites for Garmin for end-to-end Infrastructure Management
Sr. Manager – Infrastructure & Security
Helix International
07.2016 - 09.2018
- Planned, organized and led all aspects of IT Department including infrastructure, people and process to ensure stable & secure operations
- Developed, supported and optimized key functional areas such as IT Security, Server / Network infrastructure, Data Communications, Telecommunications Systems, Virtualization, etc
- Managed end-user customer service along with coordination with other departments
Sr. Manager
Concentrix Daksh Pvt. Ltd.
11.2015 - 07.2016
- Conducted all Security Calendar Activities like Vulnerability Scanning, Port Scanning, User ID Validation, Security Health Checks, Logs Review, Anti-Virus & Patch Management, Continued Business Need on Schedule
- Worked on implementation, configuration and management of Security Tools like Information and Event Management (SIEM), FireEye, Anti-Virus & Encryption Solutions
- Coordinated with IT stakeholders for closure of all tasks; monitored health of IT Security Processes like Antivirus, Patch Management, and took corrective action as required
- Worked on all the Vulnerability Assessment Projects at the organization level
- Created and oversaw Information Security Policies, Procedures & Control Techniques to address all applicable requirements from ISO, Payment Card Industry Standards & Regulators
- Authorized all exceptions to the compliance security policies, standards and procedures
- Coordinated with various teams to ensure timely compliance of all outstanding audit recommendations
- Communicated Information Security Policies & Frameworks to all functions to ensure adherence, on-going implementation and maintenance of Information Security Program
Security Architect
JDA Software Pvt. Ltd.
09.2014 - 10.2015
- Functioned as a Security Architecture Expert for 7 Security Architecture Functional Areas (credential management, access provisioning, authentication & authorization, infrastructure security, data security, security monitoring, and operation security) across the organization
- Performed Information Security Assessments –Security, Vulnerability & Risk Assessments of critical systems, infrastructure, and 3rd parties
- Recommended and developed action plans based on these assessments; Guided the business in implementing these recommendations
- Collaborated with multiple projects & initiatives to apply Security Architecture requirements, develop architecture solutions, integrate security into solution designs, access risks of security gaps, and develop architecture remediation
- Worked as a Lead/ Technical Expert to define and maintain architectural frameworks/patterns, processes, standards and guidelines related to systems, business or data architecture
- Defined core and support technology, data entities, business functions, subject areas that transcend organizational and functional boundaries
- Ensured quick Incident Response & led Incident Investigations
- Led Threat and Vulnerability Management – worked with IT to identify risks, threats, vulnerabilities & provide remediation guidance
- Provided technical and architectural subject matter expertise to various development teams, communicated architectural decisions and mentored other technical staff around the various development technologies and decisions
- Drove Information Security Governance – developed information security policies, procedures, and standards
Team Lead (Acting) – IT Security (Asia Pac.)
INVESCO
10.2008 - 08.2014
- Led a team of 3 direct team members & monitored their performance; facilitated Information Security Policies/ SOPs
- Headed projects from planning phase to successful deployment; worked on getting zScalar, an Internet Filtering Tool in Invesco
- Ensured smooth business operations in India as well as complete Asia-Pac; handled virus attacks and wiped-them out from the infected machines to prevent further damage and its spread on company’s network
- Collaborated with the Server, Database and Desktop Patching Team to ensure that current vulnerabilities are covered
- Managed the Internet Content Tracking & Filtering Tool; Analyzed and assessed Firewall Policy and rule base sets
- Accountable for Incidents Response across the organization; Managed and resolved the Incident Tickets assigned to the team
- Proactively notified appropriate technical groups regarding immediate or potential virus or worm attacks
- Configured access rights for Web Content Filtering; effectively administered the Antivirus Dashboards by McAfee (McAfee EPO and Forefront); Vulnerability Response System (Qualys Guard)
- Intrusion Detection System and alerted the respective IT Groups regarding intrusion of suspicious activity
- Dealt with the PKI Certificate Requests and PGP Encryption Keys
Technical Lead/Consultant - Level 3
Iyogi Technical Services
Delhi, India
03.2008 - 08.2008
- Led a team of 5 tech
- For troubleshooting of desktops, laptops, printers, scanners & technical assistance for all Microsoft and 3rd party software for home users; handled escalations and critical cases to complete satisfaction of customer
- Managed team’s performance metrics
Tech Lead / ASG
IBM Daksh
Gurgaon, India
11.2005 - 03.2008
- Handled live escalations for the complicated issues and provided resolution on real time basis; Mentored new team members/ASGs
- Maintained Technical Update and Process Alerts Tracker and forwarded the information to the teams; managed queue of customers demanding call back from ASG and ensured that they get call at the time committed
Education
Masters - Computer Science (IT)
Guru Jambeshwar University
01.2010
B. Com -
Delhi University
01.2004
Skills
- End-to-End Infrastructure Management
- Information Security Management
- Security Policies /SOPs /Best Practices
- Projects Execution/ Budgeting
- System / Server /Cyber Security
- Vulnerability / Risk Assessment
- Incident Management/ Resolution
- Compliances / Audits / Certification
- Cross-functional Coordination
- Security Tools Administration & Integration
- MIS Reporting / Documentation
- IT Services Delivery / SLAs
- Team Leadership / Training& Development
Certification
- Professional Scrum Master, Pursuing
- Certified Information Security Manager (CISM), ISACA, 09/01/20
- ITIL V3 Foundation course
- IBM Security QRadar SIEM 7.2 Foundations, IBM
- Security Essentials Boot Camp Style, SANS
- Securing Windows 7, SANS, 05/01/12
- Certified Ethical Hacker (CEH), EC-Council, 05/01/12
- Certified Information Security Expert (CISE), IAEDL (U.K.)
- Certified Specialist for Vulnerability Management, Qualys Guard, 02/01/12
- Training for Cloud Computing – Security, Knowledge Labs (Chennai), 09/01/11
- Certified ISO 27001 LA
- A Level Course of DOEACC Society, UPTRON ACL, Delhi
- .NET Course, SSI institute
Awards
- Awarded by Ness Technologies, For delivering the results much before anticipation
- Award for focusing on Total Problem Resolution, HP
- Most improved customer satisfaction score, HP
- Rated amongst Top 5 in the Debate Competition, Held at UPTRON ACL, Delhi
Languages
- English
- Hindi
Personal Information
- Date of Birth: 03/15/84
- Nationality: Indian
Timeline
Manager - IT
Garmin International
10.2022 - Current
Manager – IT Infrastructure
Garmin Technologies Pvt. Ltd
10.2018 - 10.2022
Sr. Manager – Infrastructure & Security
Helix International
07.2016 - 09.2018
Sr. Manager
Concentrix Daksh Pvt. Ltd.
11.2015 - 07.2016
Security Architect
JDA Software Pvt. Ltd.
09.2014 - 10.2015
Team Lead (Acting) – IT Security (Asia Pac.)
INVESCO
10.2008 - 08.2014
Technical Lead/Consultant - Level 3
Iyogi Technical Services
03.2008 - 08.2008
Tech Lead / ASG
IBM Daksh
11.2005 - 03.2008
Masters - Computer Science (IT)
Guru Jambeshwar University
B. Com -
Delhi University
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