
Microsoft Certified, talented software developer equipped with great coding, debugging and project management abilities. Accomplishes project goals consistently with elegant, scalable code. Works great with team members under Agile and Scrum frameworks.
Responsibility:
Responsibility:
Worked as a Customer Care Executive at DBIS Teleperformance, a prominent US-based company, involves handling a wide range of customer inquiries and ensuring timely, effective resolutions.
Operating in a 24x7 environment, I am responsible for managing inbound customer calls, addressing concerns, and providing solutions tailored to individual needs.
My role is critical in maintaining high levels of customer satisfaction, as I consistently work to troubleshoot issues, guide customers through product or service-related queries, and ensure their experiences are positive.
Project Name: College Management System Project
Software: Core JAVA, Android, Programming in C/C++, SQL, HTML,
Windows Phone 8, Adobe Photoshop, Learning Advanced JAVA
Project Description: The purpose of the project is to build an application program to reduce manual work for managing the college.