Aktimal El-Samad
Edmond,OK
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
1
1
BLS certification
1
1
Food handling certification
1
1
Alcohol server certification
Work History
Pharmacy Technician
CVS
Edmond, OK
03.2020 - 05.2022
- Reconciled account issues and resolved prescription problems via telephone and at counter.
- Handled prescription orders at counter, in drive-thru line, and via delivery service.
- Assisted with billing, entering orders with high accuracy, and verifying insurance.
- Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices.
- Maintained efficiency by balancing customer needs with pharmacy workload.
- Kept over-the-counter medications and other pharmacy-related supplies well-organized and stocked for customers.
- Supported pharmacists by measuring, counting, and labeling prescriptions.
Preschool Teacher
Primrose School of Northwest OKC
Oklahoma City, OK
01.2019 - 02.2020
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Promoted sensory development by providing access to different textures.
- Consulted with parents to build and maintain positive support networks and continue education strategies.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Monitored students' academic, social, and emotional progress and recorded findings.
- Assisted and supervised up to twenty-four children throughout each school day.
- Used classroom observations to create written assessments of student performance.
- Named employee of the month in December 2019.
Customer Service Associate
CVS Pharmacy
Oklahoma City, OK
11.2017 - 11.2018
- Discussed with customers about concerns regarding products or services to resolve problems and drive sales.
- Managed customer relations and customer service through daily communication and interaction.
- Educated customers on promotions to enhance sales.
- Trained in loss prevention, visual merchandising, and general sales skills.
- Skilled using cash register; including processing sales discounts and refunds.
Education
High School Diploma -
K12 Virtual Charter Academy
05.2018
Skills
- Crafty
- Money Handling
- Sales Technique
- Attention to detail
Timeline
Pharmacy Technician
CVS
03.2020 - 05.2022
Preschool Teacher
Primrose School of Northwest OKC
01.2019 - 02.2020
Customer Service Associate
CVS Pharmacy
11.2017 - 11.2018
High School Diploma -
K12 Virtual Charter Academy
Certification
Basic Life Support Certification
Food Handling Certification
Alcohol Server Certification
Languages
Arabic
Professional Working
English
Native or Bilingual