Akyra Franklin
Roselle,NJ
Summary
Proven track record of enhancing warehouse efficiency and customer satisfaction at Amazon through expert organization and rigorous adherence to safety protocols. Skilled in packaging and labeling, alongside a self-motivated approach, consistently lifting materials up to 50 pounds. Achieved significant improvements in order processing times, demonstrating both physical strength and a disciplined work ethic.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Amazon
01.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Maintained clean, orderly work environment free of hazards.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Hairstylist
Divine Beauty Salon
09.2021 - 01.2022
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Maintained regular client list and successfully handled walk-in customers.
Sales Associate
Party City
10.2017 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
No Degree - Business
Union County College
Cranford, NJ09.2025
No Degree - Cosmetology
Innovate Salon Academy
South Plainfield, NJ07.2022
High School Diploma -
Abraham Clark High School
Roselle, NJ06.2020
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Lifts up to 50 pounds
- Wrapping and boxing
- Critical Thinking
- Physical Strength and Stamina
- Lifting and sorting
- Labeling and boxing
- Hazardous Materials Handling
- Warehouse Logistics
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved positive result by completing numerous of tasks with accuracy and efficiency.
Languages
English
Full Professional
Timeline
Warehouse Worker
Amazon
01.2022 - Current
Hairstylist
Divine Beauty Salon
09.2021 - 01.2022
Sales Associate
Party City
10.2017 - 11.2017
No Degree - Business
Union County College
No Degree - Cosmetology
Innovate Salon Academy
High School Diploma -
Abraham Clark High School