Monique Caver
Las Vegas
Summary
Diligent Guest Room Attendant experienced in housekeeping within hospitality sector. Achieved immaculate guest room standards through effective dusting, mopping, linen changes, and sanitizing. Focused on delivering exceptional customer service and maintaining attention to detail in fast-paced casino hotel environments.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Warehouse Worker
Amazon
Las Vegas
09.2024 - 06.2026
- Managed inbound and outbound shipments efficiently during peak hours.
- Operated forklifts to move inventory within the warehouse.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Inspected packages for quality control before shipment release.
- Followed safety protocols to ensure safe warehouse operations daily.
- Collaborated with team members to maintain a clean work environment.
Housekeeper
The D Hotel & Casino
Las Vegas
04.2023 - 09.2024
- Ensured cleanliness and tidiness of assigned rooms to create comfortable, welcoming environments for guests
- Utilized efficient cleaning techniques to complete tasks promptly while delivering high-quality results
- Cleaned and sanitized guest rooms to ensure a welcoming environment.
- Managed laundry operations, including washing, folding, and organizing linens.
- Stocked cleaning supplies and requested additional items as needed.
Housekeeper
Circus Circus Hotel and Casino
Las Vegas
03.2021 - 11.2022
- Executed comprehensive cleaning tasks including dusting, vacuuming, mopping floors, and changing linens to uphold high cleanliness standards
- Maintained sanitized and well-stocked guest rooms with linens and supplies for enhanced guest satisfaction
- Maintained cleanliness and organization of guest rooms and public areas.
- Replenished supplies and linens in guest accommodations daily.
- Operated cleaning equipment safely and effectively throughout the hotel.
Cashier/Crew Member
Treasure Island Resort & Casino
Las Vegas
01.2019 - 12.2020
- Delivered customer service by taking orders and preparing beverages, contributing to positive guest experiences
- Processed cash transactions accurately and efficiently, ensuring seamless operations
- Processed customer transactions efficiently at cash registers.
- Provided excellent customer service and addressed inquiries promptly.
- Maintained an organized and clean checkout area for smooth operations.
Education
High school diploma or GED -
Desert Rose High School
Las Vegas, NVSkills
- Warehouse logistics
- Inventory management
- Warehouse operations
- Material handling
- Shipping and receiving
- Order fulfillment
- Order picking and processing
- Shipment processing
- Cycle counting
- Dusting
- Stock control
- Barcode scanning
- Labeling and sorting
- Cleaning
- Sanitation
- Warehouse cleaning
- Dusting
- Vacuuming
- Disinfecting techniques
- Safety compliance
- Warehouse safety
- Safety training
- Quality control
- Team coordination
- Problem solving
- Adaptability
- Effective communication
- Clear communication
- Guest services
- Customer service
- Problem solving
- Attention to detail
- Manual dexterity
- Lifting capacity
- Loading and unloading
- Unpacking merchandise
- Pallet jack operations
- Pallet jack handling
- Stacking and staging
- Material transport
- Shipment palletization
- Cross-docking
- Cycle counts
- Warehouse organization
- Warehouse sanitation
- Equipment maintenance
- Equipment troubleshooting
- Ventilation control
- Rigid packaging
- Deadline adherence
- Basic computer skills
- Microsoft Excel
- Microsoft Outlook
- Basic mathematics
- Lean principles
- Purchase order review
- Sorting and labeling
- Packaging and labeling
- Bin consolidation
- Supply ordering
- Dock leveling
- Damage reports
- Warehouse auditing
- Inventory audits
- Basic mathematics
- Packaging and labeling
- Inventory control
- Purchase order review
- Sorting and labeling
- Cleaning and organizing
- Bin consolidation
- Supply ordering
- Dock leveling
- Picking and packing
- Cleaning
- Manual dexterity
- Shipment palletization
- Cross-docking
Certification
- Culinary training, 02/01/12 to Present
- Driver's License
- Pallet Jack Certification
- Forklift Certification
- Cleaning Industry Management Standard (CIMS)
- Food Handler Certification
- CPR Certification
Additional Information
Authorized to work in the US for any employer
Timeline
Warehouse Worker
Amazon
09.2024 - 06.2026
Housekeeper
The D Hotel & Casino
04.2023 - 09.2024
Housekeeper
Circus Circus Hotel and Casino
03.2021 - 11.2022
Cashier/Crew Member
Treasure Island Resort & Casino
01.2019 - 12.2020
High school diploma or GED -
Desert Rose High School