Akzhan Nazarova
New Orleans,LA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Multilingual Call Center Operator / Interpreter
Beijing Palace
Astana, Kazakhstan
02.2025 - 10.2025
- Delivered accurate and culturally sensitive interpretation services to enhance communication for international guests and official delegations.
- Coordinated and enhanced communication efforts to strengthen relationships with influential Chinese political and business leaders.
- Safeguarded sensitive data to ensure compliance with privacy standards.
- Oversaw coordination of guest services and effective communication to ensure satisfaction in fast-paced settings.
Multimedia Journalism Intern / Correspondent
Silk Way Channel
Astana, Kazakhstan
01.2024 - 03.2024
- Conducted comprehensive interviews in both Russian and English, ensuring effective communication and thorough candidate assessment.
- Sourced, validated, and evaluated information from multiple channels to support informed decision-making.
- Developed fact-checked scripts and digital news articles to ensure reliable information dissemination.
- Contributed to breaking news and feature coverage to ensure timely and accurate reporting.
- Supported video production by managing filming, audio recording, and editing tasks to ensure seamless workflow.
- Researched and produced multimedia content for news segments, enhancing viewer engagement.
English Language Teaching Intern (TESOL)
Maqsut Narikbayev University
Astana, Kazakhstan
10.2023 - 12.2023
- Designed and implemented engaging English lessons to promote student participation.
- Coordinated and moderated presentations and discussions, ensuring effective communication and participant engagement.
- Analyzed student performance metrics to enhance learning outcomes.
- Developed lesson plans aligned with curriculum standards to enhance student engagement.
- Assisted in classroom management, fostering a positive learning environment for diverse student groups.
Social Media & Content Specialist
Dancella Studio
07.2022 - 01.2023
- Analyzed market trends to develop effective digital content strategies that drive user interaction.
- Developed and delivered high-quality promotional photo and video content to support marketing initiatives.
- Coordinated and streamlined communication efforts with clients and audiences to ensure clarity and responsiveness.
- Developed and optimized content strategies aligned with brand objectives.
- Conducted thorough research to ensure accuracy and relevance of published materials.
Social Media & Digital Content Manager
Demi.demik
09.2020 - 12.2021
- Coordinated and streamlined production of multilingual content, ensuring consistency and quality across all languages.
- Crafted engaging written and video materials in both Russian and English to enhance audience reach.
- Designed editorial calendars and campaigns to enhance brand visibility and engagement.
- Analyzed audience feedback and implemented initiatives to improve engagement and satisfaction.
- Facilitated negotiations with brands to establish mutually beneficial partnerships.
- Collaborated with cross-functional teams to create cohesive marketing campaigns across multiple platforms.
Language Support & Guest Relations Specialist
East Astana Hotel
06.2018 - 08.2019
- Facilitated effective communication by providing multilingual assistance to guests.
- Performed accurate translations among English, Russian, and Kazakh, ensuring clarity and cultural relevance in communication.
- Coordinated front-office communication strategies to ensure seamless information flow.
- Fostered positive guest interactions to enhance overall satisfaction and loyalty.
- Resolved guest inquiries and concerns promptly, ensuring a seamless experience.
Education
Bachelor of Arts - Applied Linguistics
Maqsut Narikbayev University
Astana, Kazakhstan07-2024
Skills
- News Reporting & Interviewing
- Fact Verification & Research
- Digital Storytelling
- Scriptwriting & Editorial Writing
- Social Media Journalism
- Multimedia Production
- Cross-Cultural Communication
- Customer service
- Problem-solving skills
- Resolving issues
- Goal oriented
Certification
- Russian Superior - ACTFL - January 2026
Languages
Kazakh: Native
Native or Bilingual
Russian: Native
Native or Bilingual
English: Advanced
Full Professional
Chinese: Basic–Intermediate
Limited Working
Turkish: Basic
Limited Working
Timeline
Multilingual Call Center Operator / Interpreter
Beijing Palace
02.2025 - 10.2025
Multimedia Journalism Intern / Correspondent
Silk Way Channel
01.2024 - 03.2024
English Language Teaching Intern (TESOL)
Maqsut Narikbayev University
10.2023 - 12.2023
Social Media & Content Specialist
Dancella Studio
07.2022 - 01.2023
Social Media & Digital Content Manager
Demi.demik
09.2020 - 12.2021
Language Support & Guest Relations Specialist
East Astana Hotel
06.2018 - 08.2019
Bachelor of Arts - Applied Linguistics
Maqsut Narikbayev University