Al Ballout
Summary
Diligent Leasing Consultant with comprehensive background in property leasing and tenant relations. Successfully facilitated lease agreements, contributing to high occupancy rates and tenant satisfaction. Demonstrated proficiency in communication and negotiation skills.
Leasing professional with solid track record in managing tenant relations and lease agreements. Proven ability to maintain high occupancy rates and improve tenant satisfaction. Team-oriented with focus on adaptability and achieving results while leveraging strong communication and organizational skills.
Overview
16
16
years of professional experience
Work History
Leasing Consultant
Brookfield Properties
02.2021 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
Membership Account Manager
Fitness Formula Clubs
04.2017 - 02.2020
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Achieved or exceeded company-defined sales quotas.
- Stayed current on company offerings and industry trends.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
General Manager
XSport Fitness
08.2008 - 09.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Interacted well with customers to build connections and nurture relationships.
Education
Master of Arts - History/International Relations
St. Xavier University
Chicago, IL06.2002
Bachelor of Arts - History/Education
St. Xavier University
Chicago, IL09.2000
Skills
Customer Service
Fair Housing Regulations
Building rapport
Fair housing policies
Customer service expertise
Lease Agreements
Application processing
CRM Software
Sales Techniques
Telephone and email etiquette
Property Tours
Clear Communication
Team Collaboration
Lead Generation
Timeline
Leasing Consultant
Brookfield Properties
02.2021 - Current
Membership Account Manager
Fitness Formula Clubs
04.2017 - 02.2020
General Manager
XSport Fitness
08.2008 - 09.2017
Master of Arts - History/International Relations
St. Xavier University
Bachelor of Arts - History/Education
St. Xavier University
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