Al Delir

• Promoting a series of professional software and systems for monitoring, analyzing,recording, processing and recording traditional linear broadcast TV and Internet OTT video services, including video QoS and QoE monitoring systems, Multi-viewers, advertisement insertion verification software, video stream recording systems, video streaming, network management software etc.

Duties includes:

• Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
• Managed technical integration, systems engineering program management, customer support and program management.
• Identified sales opportunities by assessing environment and devising and implementing winning strategy.
• Identified and supported resale opportunities to achieve sales plans.
• Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
• Suggested ideas for product evolution and new product variants.
• Designed and delivered product training for clients.
• Strengthened relationships with key clients through consistent communication and proactive problem solving.
• Increased customer satisfaction by providing tailored technical solutions to meet client needs.

Provided advanced streaming technologies that helped save time, money & bandwidth.
IP-centric focus on cable, telecom and broadcast industries.
Garden Variety Customer base of IPTV , OTT , major TV networks and cable operators across USA, Europe, Middle East

Duties included:

• Communicated project status, delivering audience messages with management and with clients.
• Enhanced broadcast quality by maintaining and upgrading equipment, ensuring optimal performance.
• Developed suggestions for technical process improvements to optimize resources.
• Analyzed company processes to determine outsourcing feasibility.
• Continuously researched emerging technologies in the broadcast industry to propose relevant innovations for potential adoption by the station.
• Reduced downtime during critical events by swiftly diagnosing root causes and applying appropriate fixes to restore functionality quickly.
• Worked closely with IT specialists to address any networking issues that could potentially impact the station''s broadcasting capabilities.
• Maintained a comprehensive inventory system for all equipment, enabling easy tracking, scheduling repairs when necessary.
• Trained junior engineers on broadcast procedures, enhancing overall team performance and knowledge base.
• Actively participated in recruitment efforts, interviewing candidates and making hiring recommendations based on technical skills and cultural fit within the department.
• Championed best practices in engineering design and methodology throughout the organization.
• Evaluated emerging technologies and integrated them into existing workflows where appropriate, keeping the team at the forefront of industry advancements.
• Managed and promote Broadcast and streaming technology solutions:
• 1-Encoders, Transcoders & Streamers
• 2- Live and On-demand packaging servers
• 3- ARQ technology for flawless live video over internet
• 4- Automated, targeted and multi-criteria Ad insertion
• 5-Studio quality Encoders for Broadcast and contribution
• 6- Professional Receivers, Decoders and monitoring