Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
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Alan Mitchell

Absarokee,MT

Summary

Seasoned Master Plumber and successful Owner at Extreme Plumbing And Heating, I bring a proven track record of enhancing operational efficiency and customer satisfaction. Skilled in pipe welding and construction management, I excel in delivering high-quality plumbing solutions. My leadership has driven a 20% increase in sales revenue, showcasing my ability to exceed in fast-paced environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Master Plumber/Supervisor

BC Plumbing & Heating
Belgrade, MT
09.2019 - Current
  • Performed detailed inspections of plumbing systems, identified and corrected code violations.
  • Installed, replaced, repaired and maintained piping systems, fixtures and equipment in residential and commercial buildings.
  • Diagnosed plumbing problems by observing mechanical functions, conducting tests, disassembling pipes and examining parts for wear or defects.
  • Worked with a variety of materials such as copper tubing, galvanized pipe, PVC plastic pipe and other related materials.
  • Connected water supply lines to fixtures such as sinks, toilets and appliances.
  • Drilled holes through walls for the passage of pipes or electrical wiring.
  • Dismantled malfunctioning systems using hand tools and power tools.
  • Repaired leaks in drainage systems using clamps, caulking compounds or welding equipment.`
  • Planned layout of plumbing systems according to blueprints or drawings.
  • Repaired leaks in drainage systems using clamps, caulking compounds or welding equipment.
  • Maintained records of maintenance activities on assigned projects.
  • Verified that installations comply with local building codes and safety regulations.
  • Provided technical support to customers regarding plumbing issues such as installation instructions or troubleshooting tips.
  • Replaced faulty valves, washers and seals in taps, showers and toilets.
  • Tested pipes for leakage using hydrostatic pressure techniques.
  • Inspected boilers, tanks and other components of heating systems to ensure proper operation.
  • Calculated the size of necessary materials required for each job.
  • Assisted in the training of new plumbers on safe work practices.
  • Followed all applicable health and safety standards while performing tasks.
  • Monitored performance levels of installed equipment to detect malfunctions before they become serious problems.
  • Conducted preventive maintenance programs to minimize breakdowns due to wear or corrosion.
  • Kept up-to-date with latest industry developments through seminars and trade shows.
  • Scheduled repair jobs according to customer needs and availability of supplies and parts.
  • Tested plumbing systems to locate leaks, malfunctions and repair needs.
  • Located and repaired leaks in water supply lines.
  • Followed relevant codes, regulations, and safety techniques.
  • Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Maintained tools and equipment to keep supplies in excellent working condition.
  • Tested piping systems with water and air pressure to maintain balance and accuracy.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Used power tools to create assemblies and sub-assemblies.
  • Identified and located required tools prior to starting each project.
  • Assisted with troubleshooting and used alternative methods in emergency situations.
  • Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
  • Studied building plans and other materials to determine work aids required and proper installation sequences.
  • Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
  • Completed walk-throughs of completed systems to verify code adherence.
  • Supervised staff and evaluated work performance.
  • Recommended measures to improve maintenance methods and equipment performance.
  • Prepared project bids and gathered parts, labor and equipment needed for projects.
  • Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
  • Cut diverse pipe sizes and lengths to prepare for installation.
  • Inspected installations to repair leaks and make adjustments to pipes.
  • Filled piping systems with water and air to test for leaks.
  • Verified and gathered measurements to determine proper piping sizes.
  • Cut or threaded pipes to blueprint or drawing specifications.
  • Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
  • Installed supports from ceiling joists to secure pipes in place.
  • Inspected and tested installed systems to isolate and identify faults.
  • Modified piping systems with task-specific tools to complete preventive maintenance.
  • Using blueprints, laid out scale drawings of pipe systems and supports.
  • Reviewed blueprints and building codes to determine details and procedures for work.
  • Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
  • Performed rigging and forklift operations to maneuver parts and machinery.
  • Inspected installed systems using hydrostatic testing or pressure gauges.
  • Inspected work sites for holes and damage.
  • Established sequence of installations around obstructions.
  • Installed automated controls to regulate pressure and volume in pipe systems.
  • Estimated time and material costs to include in project plans.
  • Welded piping using specialized techniques and computer-assisted fabrication.
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Assisted in creating budgets for departmental expenses including personnel costs.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Organized special events such as company picnics or holiday parties for employees.
  • Created new strategies for improving customer service standards within the organization.
  • Implemented cost-cutting measures without compromising quality of services offered.
  • Analyzed financial data related to departmental budgeting activities on a regular basis.
  • Reviewed reports from subordinate staff members before submitting them to senior management.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Developed marketing plans that helped increase sales revenue by 20%.
  • Participated in conferences related to industry trends or organizational developments.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Responded to customer questions regarding products, prices and availability.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Implemented new operational procedures, increasing efficiency.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Negotiated with suppliers to secure cost-effective resources.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Streamlined workflow processes, reducing project completion times.
  • Implemented quality control measures, significantly reducing error rates.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Assessed company operations for compliance with safety standards.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Worked closely with human resources to support employee management and organizational planning.
  • Analyzed key performance indicators to identify effective strategies.
  • Implemented strategies to take advantage of new opportunities.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Organized client meetings to provide project updates.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Analyzed company's expenditures and developed financial models.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Shut off steam or other gases or liquids from pipes to conduct maintenance.
  • Cut and fit pipes to established measurements.

Owner

Extreme Plumbing And Heating
Belgrade, MT
01.2010 - 09.2019
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Negotiated contracts with vendors and suppliers.
  • Oversaw budgeting and financial management.
  • Analyzed industry trends to develop competitive strategies.
  • Maintained relationships with existing clients by providing superior customer service.
  • Implemented quality assurance processes to ensure product excellence.
  • Researched potential partners in order to expand services offered.
  • Collaborated with other owners on joint ventures and shared resources.
  • Organized events such as trade shows and conferences.
  • Reviewed legal documents related to business operations.
  • Ensured compliance with local, state, and federal regulations.
  • Developed policies and procedures for the organization.
  • Provided direction and guidance to employees.
  • Monitored performance of personnel against goals set forth by the company.
  • Conducted performance reviews for employees on a regular basis.
  • Served as a liaison between the organization and external stakeholders.
  • Participated in meetings with investors regarding financing options for the company.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Led startup and creation of operational procedures and workflow planning.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Developed and implemented successful sales strategies to meet business goals.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Managed sales presentations to promote product and brand benefits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Executed performance reviews to encourage improved productivity for team members.
  • Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Structured HR consulting services to support clients during organizational developments and changes.

Education

Master Plumber - Plumbing

North Dakota State University
Fargo, ND
01-2010

Skills

  • Pipe welding
  • Energy efficiency optimization
  • Leak detection
  • ISO drawing interpretation
  • Quality production
  • Skilled with both hand and power tools
  • Fixture repair
  • Drain field placement
  • Hydraulic systems maintenance
  • Gas piping
  • Project estimation and bidding
  • Custom plumbing systems specialist
  • Silver and soft solder expert
  • Remodels and new construction
  • Basic math aptitude
  • Project bids
  • Residential plumbing design
  • Pipe installation expertise
  • Pipefitting processes expertise
  • Hand and power tools
  • Equipment monitoring
  • Air and water piping
  • Plumbing
  • Construction management
  • Sewer and domestic water lines
  • Manual rigging installation
  • Residential construction
  • Alteration permits
  • Blueprints
  • Troubleshooting
  • Piping installation
  • Safety protocol adherence
  • Commercial construction experience
  • Water heater maintenance

Affiliations

  • Outdoorsman
  • Hunting
  • Horses
  • Football
  • Baseball
  • Dancing
  • BBQ

Certification

  • Master Plumber 1793

Accomplishments

  • Owner of a successful plumbing company
  • Hunting guide
  • All-conference linebacker for football
  • Proud Parent

Timeline

Master Plumber/Supervisor

BC Plumbing & Heating
09.2019 - Current

Owner

Extreme Plumbing And Heating
01.2010 - 09.2019

Master Plumber - Plumbing

North Dakota State University
Alan Mitchell