Alaa Elhourani
Dearborn
Summary
Developed critical customer service and communication skills in fast-paced environment. Adept at handling diverse tasks and ensuring positive customer experience. Seeking to transition into new field utilizing these transferable skills.
Overview
3
3
years of professional experience
Work History
Attendant
Dearborn Pizza
Dearborn, Michigan
02.2025 - 06.2025
- Provided prompt, friendly customer service while guiding customers in menu selections.
- Prepared and assembled food orders accurately and efficiently
- Operated kitchen equipment safely and in compliance with standards
- Performed opening and closing duties to support smooth daily operations
- Provided customers with nutritional information and product knowledge
Cashier
Papaya Supermarket
Dearborn, Michigan
11.2023 - 08.2024
- Executed customer transactions with precision and efficiency at the cash register.
- Facilitated customer product discovery and delivered tailored recommendations.
- Executed processing of receipts, refunds, credits, and change with precision and meticulous attention to detail.
- Facilitated training and support for new cashiers on operational procedures and service standards.
Deli Worker
Greenland Supermarket
Dearborn, Michigan
12.2022 - 10.2023
- Crafted fresh deli meats and cheeses tailored to customer specifications.
- Maintained cleanliness and organization of deli displays and work areas
- Operated slicing equipment safely and in compliance with guidelines
- Wrapped, labeled, and stocked products to
- Rotated inventory to maintain freshness and reduce waste
- Managed phone inquiries by delivering accurate information on menu items and services.
Education
High School Diploma -
Dearborn High School
Dearborn, MI06.2026
Associate of Science - Biochemistry
Henry Ford College
Dearborn, MI05.2027
Skills
- Fluent in Arabic and English
- Limited French proficiency
- Customer service excellence
- Food safety compliance
- Inventory control
- Cash management
Affiliations
- Provided free Arabic language instruction to children at a private school
- Educated children about neuroscience during a science fair presentation
- Assisted staff with daily tasks and patient support at a dental office
- Served as a group leader, mentoring and guiding incoming high school freshmen
Languages
English
Full Professional
Arabic
Native/ Bilingual
French
Limited
Timeline
Attendant
Dearborn Pizza
02.2025 - 06.2025
Cashier
Papaya Supermarket
11.2023 - 08.2024
Deli Worker
Greenland Supermarket
12.2022 - 10.2023
High School Diploma -
Dearborn High School
Associate of Science - Biochemistry
Henry Ford College
Education and Training
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