ALAA ELSAYED
Doha
Summary
Security Operations Manager with 12+ years of IT and cybersecurity experience, leading MSSP-based SOC for 5 major enterprise clients. Manage and mentor 10+ analysts and consultants, accountable for high-severity incident escalation, operational governance, and service quality. Experienced in SOC operating model development, including triage standards, detection oversight, and incident response playbooks. Support security compliance and reporting aligned with ISO 27001 and Qatar regulatory frameworks.
Overview
12
12
years of professional experience
5
5
Certification
Work History
Security Operations Center (SOC) Manager
Techpace Security Services
Doha
10.2024 - Current
- Lead 24/7 SOC operations ensuring comprehensive visibility across enterprise-wide infrastructure and cloud environments.
- Act as the senior escalation authority for high-severity incidents, coordinating containment priorities, investigation direction, and stakeholder communications.
- Establish SOPs, escalation workflows, triage standards, and operational playbooks.
- Built AI-driven automation workflows that streamlined SOC operations and accelerate alert triage and incident response.
- Provide executive-level incident reporting and risk-focused remediation guidance to support client decision-making for containment and recovery.
- Conduct technical interviews and hiring assessments for SOC and DFIR roles across internal and augmented teams.
Senior Cybersecurity Consultant
Techpace
01.2022 - 01.2024
- Delivered advanced SOC and DFIR consulting for regulated and enterprise clients, expanding detection coverage and incident readiness.
- Performed SIEM-based threat detection and complex incident investigations across Microsoft Sentinel, Splunk, and ELK.
- Conducted network and forensic investigations (C2 beaconing, DDoS, crypto-mining), translating findings into actionable detection improvements and remediation plans.
- Executed security and compliance assessments for regulated fintech clients, supporting ISO 27001 and Qatar regulatory audit readiness (NIA, QCB, QCSF), and delivering risk-prioritized remediation roadmaps.
NOC/SOC Engineer
Al Jazeera Media Network
Doha
01.2015 - 01.2022
- Supported enterprise-scale IT and security operations within a 24/7 environment, ensuring service resilience, incident responsiveness, and platform stability.
- Monitored infrastructure and security tooling, contributing to operational threat mitigation and high availability across critical systems.
IT Service Desk Engineer
Qatar Islamic Bank
Doha
01.2014 - 01.2015
- Delivered IT support services within a regulated banking environment, managing incidents and service requests under ITIL-aligned processes and SLA discipline.
Education
B.Sc. - Information Technology
University of Derby
01.2012
Skills
- SOC Leadership & Escalation Governance
- Digital forensics & Incident Response Oversight
- Threat Hunting & Detection planning
- Executive Reporting & Client Advisory
- Risk, Compliance & Regulatory Alignment
Certification
- DFIR: Certified Cyber Defender (CCD), Security Blue Team Level 1 (BTL1), MITRE ATT&CK Operationalization
- Security Management: CISSP
- SOC & Cloud Security: Microsoft Security Operations Analyst (SC-200), Microsoft Security Administrator (MS-500), Splunk Core Certified User
- Foundations/General Security: Certified Ethical Hacker (CEH v11), Azure Fundamentals (AZ-900), CCNA, ITIL v3
Personal Information
Title: Security Operations & Incident Response Manager
Timeline
Security Operations Center (SOC) Manager
Techpace Security Services
10.2024 - Current
Senior Cybersecurity Consultant
Techpace
01.2022 - 01.2024
NOC/SOC Engineer
Al Jazeera Media Network
01.2015 - 01.2022
IT Service Desk Engineer
Qatar Islamic Bank
01.2014 - 01.2015
B.Sc. - Information Technology
University of Derby