Alaci Young
Baton Rouge,LA
Summary
I have previously been describe as a friendly employee and candidate with passion for providing excellent customer service and facilitating guest satisfaction. As a hardworking and flexible individual, I strive to be the best employee I can be. I am always reaching to be an outstanding multitasker while also retaining my in-depth knowledge of planning, software, industrial and inventory marketing/sales.
Overview
2
2
years of professional experience
Work History
Cashier/Front Desk Operator/ Communication Special
Louisiana State University
08.2021 - Current
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Athletic Management Assistant
Louisiana State University
08.2021 - 08.2022
- Created and updated records and files to maintain document compliance.
- Maintained inventory stock uniforms and athletic program needs, placing orders when necessary.
- Oversaw training and onboarding process for all newly hired employees.
- Conducted research to assist with routine tasks and special projects.
Education
Bachelor of Science - Psychology
Louisiana State University And A&M College
Baton Rouge, LA05.2025
High School Diploma -
Academy of Our Lady Highschool
Marrero, LA05.2021
Skills
- Staff Maintenance
- Time Management
- Prospecting Clients
- Reservation Procedures
- Patience
- Clear verbal communication skills
- Retail/Sales Skills
- Teamwork
Timeline
Cashier/Front Desk Operator/ Communication Special
Louisiana State University
08.2021 - Current
Athletic Management Assistant
Louisiana State University
08.2021 - 08.2022
Bachelor of Science - Psychology
Louisiana State University And A&M College
High School Diploma -
Academy of Our Lady Highschool
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