Overview
Work History
Education
Skills
Timeline
Generic

Bradley Townsend

Baton rouge,LA

Overview

2
2
years of professional experience

Work History

Assistant Manager

Valvoline
11.2023 - 06.2025
  • Supervised daily operations to ensure compliance with safety and quality standards.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

HVAC/R Technical Diploma - HVAC

Baton Rouge Community College
Baton Rouge, LA
05.2014

Skills

  • HVAC Maintenance/Diagnosing/Repair
  • Refrigerant Handling
  • Customer Service
  • Automotive Preventative Maintenance

Timeline

Assistant Manager

Valvoline
11.2023 - 06.2025

HVAC/R Technical Diploma - HVAC

Baton Rouge Community College