Bradley Townsend
Baton rouge,LA
Overview
2
2
years of professional experience
Work History
Assistant Manager
Valvoline
2023.11 - 2025.06
- Supervised daily operations to ensure compliance with safety and quality standards.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
HVAC/R Technical Diploma - HVAC
Baton Rouge Community College
Baton Rouge, LA05.2014
Skills
- HVAC Maintenance/Diagnosing/Repair
- Refrigerant Handling
- Customer Service
- Automotive Preventative Maintenance
Timeline
Assistant Manager
Valvoline
2023.11 - 2025.06
HVAC/R Technical Diploma - HVAC
Baton Rouge Community College