Aladie Kidd
Carrollton,GA
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendy’s
Carrollton, GA
10.2022 - 08.2023
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Resolved customer complaints in a professional manner.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained an organized work area to ensure efficient operations.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Cashier
Zaxbys
Carrollton, GA
08.2021 - 01.2022
- Processed customer payments quickly and returned exact change and receipts.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer inquiries regarding store policies and procedures.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Worked closely with front-end staff to assist customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Some College (No Degree) -
Columbus State University
Columbus, GASome College (No Degree) -
West Georgia Technical College
Carrollton, GASome College (No Degree) -
University of West Georgia
Carrollton, GASome College (No Degree) -
Maryville College
Maryville, TNSkills
- Salesmanship
- Integrity and honesty
- Product knowledge
- Willingness to learn
- Interactive communication skills
- Basic math
- Performance improvement
- Verbal and written communication
- Telephone etiquette
- Positive company representation
- Self-discipline
- Creativity and innovation
- Problem-solving
Timeline
Crew Member
Wendy’s
10.2022 - 08.2023
Cashier
Zaxbys
08.2021 - 01.2022
Some College (No Degree) -
Columbus State University
Some College (No Degree) -
West Georgia Technical College
Some College (No Degree) -
University of West Georgia
Some College (No Degree) -
Maryville College