Alae El Otmani
Mesa
Summary
Dynamic and detail-oriented professional with a proven track record in security and logistics, most recently with Allied Universal. Excelled in roles requiring excellent communication skills and a keen attention to detail. Demonstrated ability to solve complex problems and manage staff effectively. Proficient in multiple languages and computer savvy, consistently delivering results beyond expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services
07.2024 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Security Officer/Lead
Allied Universal
01.2024 - Current
- Patrolled premises regularly to maintain order and establish security presence
- Utilized strong communication skills to interact with client, employees and Co workers in a professional manner
- Enforced safety regulations, policies and procedures to ensure a safe environment
Delivery Driver
Amazon
10.2023 - 01.2024
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Checked delivery addresses and verified correct package delivery
- Managed multiple tasks simultaneously while delivering goods within specified time frames
EC Fabricator
ISG SW
05.2023 - 09.2023
- Resolved complex fabrication problems utilizing problem solving skills and creative solutions
- Produced components and custom fabrications to specification requirements
- Fabricated complex parts using various hand and power tools
Sales Associate
Luxottica
08.2022 - 05.2023
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
Third Key Manager
Levi's
01.2023 - 02.2023
- Managed all day-to-day operations of the store including scheduling, staffing, payroll processing, budgeting and more
- Utilized problem solving techniques to resolve conflicts between staff members or customers in a professional manner
Stylist Sales Associate
Levi's
11.2022 - 01.2023
- Demonstrated strong organizational skills by efficiently restocking shelves and keeping merchandise neat and orderly
- Collaborated effectively with other team members to ensure customer satisfaction was achieved
- Developed creative visual displays that attractively showcased merchandise for maximum appeal
Deli Clerk
fry's
09.2022 - 11.2022
- Sliced and weighed deli meats and cheeses for customer purchase
- Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information
- Operated meat slicing equipment safely and followed established safety protocols
Education
bachelor's degree - English Studies
Sidi Mohamed Ben Abdellah
06.2022
High School Diploma - undefined
Hadika school Fes
06.2017
Skills
- Security procedures knowledge
- Attention to Detail
- Staff Management
- Good communication skills
- Multilingual: Arabic, French, English
- Computer savvy
- Safety and security procedures
- Security management
- Emergency response
- Staffing and scheduling
- Access control
- Policy enforcement
Certification
- Osha10
- Guard card
- Overhead Crane training
Languages
Arabic - Native
English - Fluent
French - Bilingual
Timeline
Security Supervisor
Allied Universal Security Services
07.2024 - Current
Security Officer/Lead
Allied Universal
01.2024 - Current
Delivery Driver
Amazon
10.2023 - 01.2024
EC Fabricator
ISG SW
05.2023 - 09.2023
Third Key Manager
Levi's
01.2023 - 02.2023
Stylist Sales Associate
Levi's
11.2022 - 01.2023
Deli Clerk
fry's
09.2022 - 11.2022
Sales Associate
Luxottica
08.2022 - 05.2023
High School Diploma - undefined
Hadika school Fes
bachelor's degree - English Studies
Sidi Mohamed Ben Abdellah