ALAGAPPAN VEERAPPAN
Eden Prairie,MN
Summary
Business Technology leader ensuring business gets value out of Technology A top-performing PMP Certified Supply Chain Management Leader with 24+ years of global experience in the application of technology to improve supply chain performance in a range of Enterprise Industry Environments. Accomplished in leading complex customer driven programs through technology and business transformation. Strong team builder and mentor with the ability to enable innovation and efficiency while improving client service levels and lowering costs. Expert at managing high performance cross-functional teams that span different areas of the supply chain. Highly successful in achieving continuous process improvement, improved collaboration, and increased visibility across the clients end to end supply chain resulting in more informed business decisions. Heavily invested in professional growth with a MBA, MS in Engineering, and SCM Certifications. Innovative thinker and problem solver with a fantastic work ethic. Exceptional attention to detail and knowledge of monitoring market trends. Driven Consulting Partner with distinguished expertise in Mergers and Acquisitions. Committed to streamlining company processes for effectiveness and meeting long-term sales goals through day-to-day updates.
Overview
24
24
years of professional experience
Work History
Consulting Partner - Manufacturing Practice
COGNIZANT BUSINESS CONSULTING
02.2011 - Current
- Direct transformational supply chain engagements for Enterprise Clients
- Superb performance in Engagement Leader and Senior Consulting positions led to current strategic role as Consulting Partner for Global Manufacturing Client
- Managing team of 15 consultants
- Scoping and planning of data projects and products for supply chain portfolio of client
- Identify and deliver data products through intake, prioritization, business case, requirements, process discovery, validation and insights from data products for business and operations
- Led and program managed complex Post Merger Integration engagement of 2 billion dollar carve out acquisition within Transition service timelines across multiple stakeholders to transition IT systems and business services from seller to Buyer
- Oversee ideation, development and implementation of business solutions for client directing enterprise project scoping, solution delivery, governance, and business transformation activity
- Collaborate with clients like Walmart, Target and Woolworths to introduce new strategies and technologies to energize Supply Chain operation
- Drive vision for client that supports business case for IT investment through realization of business benefits during planned implementation and catalogs opportunities that will exist after implementation
- Brought an expert understanding of Omni Channel Retail Supply Chain segmentation to deliver inventory planning and fulfillment strategies that are specific to the ecommerce channel but at the same time take advantage of the economies of scale of the brick & mortar retailers
- Develop implementation roadmap that addresses current process and technology gaps with focus on quick wins, holiday readiness and longer-term initiatives to support their Omni channel growth plan of $120M
- Plan for project success by establishing strong program governance and define/agree on RACI matrix with all stakeholders at initial phase of program
- Provide leadership required to ensure ongoing program success by working closely with client leadership to gain insight into their most compelling issues and build right team to execute their vision and manage program guidelines
- Encourage open exchange of ideas among cross-functional teams which leads to innovative approaches to issue resolution and improved results for client
- Experience great success in program delivery through meticulous oversight of change management process using it as critical component to ensure continuous user/stakeholder engagement
- Oversee weekly status review and steering committee meetings where program risks and issues are addressed by key stakeholders who take ownership of detailed remediation plans
- Reduce total network cost for general merchandize by defining future state ecommerce supply chain strategy led to recommendation of optimal network for fulfillment and inventory management strategy
- Drive team of 50 consultants responsible for $16M program to provide quantifiable business improvements for Target through assessment of their warehouse operations that resulted in adoption of new Manhattan Warehouse Management systems
- Benchmark Walmart Distribution Centers and delivered solutions that increase through put rate, optimize warehouse space, and decrease cost (labor, material) and risk
- Lead distribution portfolio business and technology transformation team for leading retailer in NA managing all intake ideas (evaluation, prioritization, cost benefit analysis, vendor evaluation, scoping, planning and budgeting), general consulting requests and investment management collaborating with different stakeholders and delivery oversight of all programs in $60M Portfolio
- Spearhead regular Governance meetings with Executive Management to highlight achievements of team that often result in significant repeat business.
CONSULTING MANAGER/ACCOUNT MANAGER/DELIVERY LEADER/PROGRAM MANAGER
TATA CONSULTING SERVICES
, AUSTRALIA
03.1998 - 02.2011
- OVERSAW SUPPLY CHAIN AND ECOMMERCE ENGAGEMENTS FOR ENTERPRISE CLIENTS
- Delivery Ownership/governance for successful projects/strategic programs in Multi-Channel Retail, next generation replenishment systems, SAP Retail for Grocery business and Oracle retail for home improvement business for Australian Retailer
- Oversaw account team of about 350+ consultants with P&L ownership of $35M driving revenue growth and profitability at account while shaping customer experience and improving customer satisfaction
- Selected by internal management to lead company direction, new revenue services and service innovation directing first Innovation lab, first ecommerce engagement, and first SAP Retail Center of Excellence
- Led ecommerce center of excellence that developed new competencies in ecommerce platform development and oversaw multiple ecommerce platform implementations and consulting pursuits including engagement to define ecommerce roadmap for a European retailer which has operations in 3 countries
- Program managed with team of 100+ consultants for building ecommerce platform for $6M of ecommerce solution for large Pharmacy retailer in US with target objective of $2B in online sales
- Drove SAP Retail Center of Excellence to develop and consolidate assets for expanding implementation engagements by establishing a center to nurture and develop SAP Retail competencies, developing reusable partner solutions in SAP for retailers, and supporting sales & delivery teams for SAP Retail engagements
- Received award for Best Innovation lab and Idea across organization by leading team to implement first Retail innovations lab called “Smart Store” to showcase innovative retail concepts and newer technologies that enhanced customer shopping experience and in-store excellence.
Education
MBA - Operations
MS - Engineering
CPIM - Supply Chain Management
CPIM, Supply Chain Management, APICS, USA
Project Management Professional, PMP, #202135
Certified Software Quality Analyst, CSQA, SEI, USA
Internet of Things, Roadmap to a Connected World, MIT,USA
Numerous Publications
Skills
- Supply Chain Management
- Integrated Logistics Management
- Warehouse Management
- Mergers and Acquisition
- Performance Optimization
- Advisory Consulting
- Scoping/Planning/Business case
- Business Process Improvement
- Client account management
- Mentoring/Training
- Program Management
- Portfolio Management
- Data product management
- Practice development
- Business development
Timeline
Consulting Partner - Manufacturing Practice - COGNIZANT BUSINESS CONSULTING
02.2011 - Current
CONSULTING MANAGER/ACCOUNT MANAGER/DELIVERY LEADER/PROGRAM MANAGER - TATA CONSULTING SERVICES
03.1998 - 02.2011
IGNOU - MBA, Operations
PSG College of Technology - MS, Engineering
APICS - CPIM, Supply Chain Management
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