Alahna Gonzales
Indianapolis,Indiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Team Member
Panera Bread
Indianapolis, IN
10.2022 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Sales Associate
Old Navy
Greenwood, IN
07.2022 - 09.2022
- Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment.
- It contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Shift Manager
Papa Murphy's
Indianapolis, IN
07.2021 - 03.2022
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
Bachelor of Science - Radiation Therapy
Indiana University Bloomington
Bloomington, IN05.2027
Associate of Science - General Studies
Vincennes University
Vincennes, IN05.2025
High School Diploma -
Franklin Central High School
Indianapolis, IN05.2023
Skills
- Communication
- Time Management
- Collaboration
- Leadership
- Written Communication
- Computer Skills
Accomplishments
- Governor's Work Ethic Certificate
- CPR and First Aid Certified
Activities
- Ambassador for Central Nine Career Center
- Riley Dance Marathon Committee
References
Available Upon Request
Timeline
Team Member
Panera Bread
10.2022 - 07.2023
Sales Associate
Old Navy
07.2022 - 09.2022
Shift Manager
Papa Murphy's
07.2021 - 03.2022
Bachelor of Science - Radiation Therapy
Indiana University Bloomington
Associate of Science - General Studies
Vincennes University
High School Diploma -
Franklin Central High School