Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Quote
Timeline
CustomerServiceRepresentative
Seeara Lane

Seeara Lane

Detroit,MI

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Team Member

Amazon
03.2020 - Current
  • I work in a fast paced environment sorting packages as they come down conveyor line.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained productive, efficient approach to all tasks.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Team Member

STELLANTIS
02.2021 - 01.2023
  • I work on the line helping build cars in a fast paced environment.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.

Direct Care Worker

Independent Community Care Services
12.2019 - 06.2021
  • I help care for individuals whom are impaired or suffered from and disabilities (mentally impaired , disable, suffer from stroke, depression
  • Etc.)
  • I help them with their adl’s (bathing , grooming, cleaning, etc.)
  • I give them their medications
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Administered medication as directed by physician.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Receptionist

Ajax Distributing Company
08.2014 - 11.2019
  • Answer phones , take messages
  • Print paperwork and labels
  • Files work orders
  • Train machine operators
  • Update data in symix
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Organized, maintained and updated information in computer databases.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Routed incoming mail and messages to relevant personnel without delay.

Team Member

T.J. Maxx
01.2015 - 01.2016
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained current knowledge of evolving changes in marketplace.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contributed to team objectives in fast-paced environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Used in-store system to locate inventory and place special orders for customers.

Tutor

Lear
02.2011 - 06.2014
  • I help tutor kids in subjects they struggle in Math, History, Science etc.
  • Issued reports updating students, parents and teachers on student progress.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Used variety of teaching methods to successfully help wide range of students.
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.

Education

High School Diploma -

East English Village Preparatory Academy
Detroit, MI
06.2014

Skills

  • Microsoft office (4 years)
  • Communication (4 years)
  • Microsoft Word (4 years)
  • JavaScript
  • Assessments
  • Administrative Support — Familiar
  • April 2020
  • Using basic scheduling and organizational skills in an office setting
  • Full results: Familiar
  • Following Instructions
  • Clear Communication
  • Dietary Restrictions
  • Stocking and Replenishing
  • Components Assembly
  • Nursing Aide Skills — Proficient
  • Providing nursing aid to patients using knowledge of relevant equipment and procedures
  • Full results: Proficient
  • Home Health Aide Skills — Familiar
  • Providing care to patients in a home setting
  • Electronic Health Records: Best Practices — Proficient
  • September 2020
  • Knowledge of EHR data, associated privacy regulations, and best practices for EHR use
  • Case management & social work — Proficient
  • October 2021
  • Determining client needs, providing support resources, and collaborating with clients and
  • Multidisciplinary teams
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field
  • Additional Information
  • Communication
  • Multitasking
  • Prioritizing
  • Organization
  • Technical skills
  • Interpersonal skills
  • Initiative and problem-solving abilities
  • Dependability

Certification

January 2020 to January 2022 Toolbox training March 2020 to March 2024 First Aid and CPR January 2020 to January 2024

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

All our dreams can come true if we have the courage to pursue them.
Walt Disney

Timeline

Team Member

STELLANTIS
02.2021 - 01.2023

Team Member

Amazon
03.2020 - Current

Direct Care Worker

Independent Community Care Services
12.2019 - 06.2021

Team Member

T.J. Maxx
01.2015 - 01.2016

Receptionist

Ajax Distributing Company
08.2014 - 11.2019

Tutor

Lear
02.2011 - 06.2014

High School Diploma -

East English Village Preparatory Academy

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Seeara Lane