Alahnys Delacruz
Medical Assistant
The Bronx,NY
Summary
Enthusiastic medical assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of medical procedures and training in medical skills. Motivated to learn, grow and excel in the medical field.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Cashier
McDonald's Restaurant
New York, NY
12.2019 - 07.2020
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted cashier team with resolving problems and maintaining efficiency.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Reviewed and resolved differences between accounting information and cash drawer.
- Maintained cash drawer of $[99.00] or more per shift.
Receptionist
Urgent Care Clinic
The Bronx, NY
03.2019 - 02.2020
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Checked patient data including insurance, demographic and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs.
- Received, recorded and filed medical payments by check, cash and credit card.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Maintained records by recording, obtaining and updating personal and financial information.
- Transcribed 200 medical records per week.
Sales Associate
Cookies Department Store
The Bronx, NY
08.2019 - 09.2019
- Communicated with customers to understand needs and recommend appropriate solutions.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped resolve client problems quickly with superior customer service.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Answered questions and assisted customers with item selection and location.
Cashier
Fairway Market
New York, NY
03.2018 - 08.2019
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Greeted over 50 customers per day.
- Reviewed weekly sales ads and monitored price changes.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Bronx NEON
The Bronx, NY 04.2021 - 04.2021
AAMA - Medical Assisting
New Age Training, Inc.
New York, NY 05.2021 - Current
Skills
Monitoring patient progress
Medical office administration
Medical billing and coding
Electronic health records
Phlebotomy
Emergency procedures understanding
Patient Scheduling
Written Communication
Microsoft Office
Critical thinking
Multitasking abilities
Training & Development
Computer skills
Hard Skills
- Vital signs & basic procedures
- Bookkeeping & office skills
- Medical administration & inventory
- CPR & first aid
- Infection control & safety guidelines
Soft Skills
- Empathy & beside manner
- Communication skills
- Organization
- Problem-solving
- Active listening & telephone proficiency
Hobbies & Interests
- Journaling
- Love traveling
- Adventuring new things
Timeline
AAMA - Medical Assisting
New Age Training, Inc.
05.2021 - Current
High School Diploma -
Bronx NEON
04.2021 - 04.2021
Cashier
McDonald's Restaurant
12.2019 - 07.2020
Sales Associate
Cookies Department Store
08.2019 - 09.2019
Receptionist
Urgent Care Clinic
03.2019 - 02.2020
Cashier
Fairway Market
03.2018 - 08.2019