Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alaija Biffle

Rockford

Summary

Hardworking, highly motivated, professional, and eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sorting Associate

Amazon
09.2023 - Current
  • Reduced errors in the sorting process by conducting thorough quality checks and providing regular feedback to team members.
  • Assisted in training new employees on company protocols, enhancing overall team performance and adaptability.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.

ADMINISTRATIVE ASSISTANT

Tria Adelfi LLC
11.2021 - 12.2022
  • Processed customer orders accurately within agreed upon timeframes to meet the service standards.
  • Managed filing systems, and entered data into the computer.
  • Collaborate with contracted partners to provide residential building services.
  • Handled inspections of the tenants units to make sure they were up to par.
  • Managed emails, and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with help on the new software system.
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
  • Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.

Deli Associate

Walmart
06.2020 - 09.2021
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Cashier

Beefaroo
12.2018 - 05.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

PRESCHOOL TEACHER AIDE

Early Childhood Education
01.2019 - 05.2019
  • Set up and organized classrooms that encouraged children to create, explore, and make decisions with confidence.
  • Communicated and developed effective partnerships with parents and families, encouraging parent involvement.
  • Provided guidance, patience, and understanding for students who were struggling academically or socially.
  • Provided disabled students with assistive devices, supportive technology, and help with accessing facilities such as restrooms.

Education

ASSOCIATE OF ARTS - PSYCHOLOGY

Rock Valley College
05.2023

Bachelor of Arts - Social Work

Northeastern Illinois University
Chicago, IL
05-2026

Skills

  • Process Optimization
  • Customer Service
  • Employee Training
  • Data Entry Documentation
  • Communication
  • Critical Thinking
  • Computer Skills

Certification

Early Childhood Education Certificate

Timeline

Sorting Associate

Amazon
09.2023 - Current

ADMINISTRATIVE ASSISTANT

Tria Adelfi LLC
11.2021 - 12.2022

Deli Associate

Walmart
06.2020 - 09.2021

PRESCHOOL TEACHER AIDE

Early Childhood Education
01.2019 - 05.2019

Cashier

Beefaroo
12.2018 - 05.2020

ASSOCIATE OF ARTS - PSYCHOLOGY

Rock Valley College

Bachelor of Arts - Social Work

Northeastern Illinois University

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