Alain Aguilar
Problem Solver / Process Guide
Sacramento,CA
Summary
Enthusiastic problem solver eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Magic the Gathering and production and training in video editing. Motivated to learn, grow and hopefully play some Magic.
Overview
7
7
years of professional experience
2
2
Language
Work History
Outbound Problem Solver
Amazon
Sacramento, CA
10.2017 - 11.2020
- Responsible for allocating, completing, and on time delivery of all prioritized shipments(CPTS) on the entire second floor.
- Trained new associates in company operations, polices and, services. As lead ambassador I also trained advanced rolls to associates and managers.
- Worked closely with management and process assistants in order to maintain warehouse standards, improve quality, and come up with new ideas for problem solving.
- Devised workaround solutions for warehouse-related issues, resulting in completion of otherwise difficult shipments or quotas.
- Scored in top 1% of employees for successful productivity in all general and advanced paths.
Assistant Manager
Game Trader
Sacramento, CA
01.2014 - 10.2017
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
GED -
Cosumnes River College
Sacramento, CA 07.2021 - Current
Skills
Creative Problem Solving
POS Systems and Ordering Platforms
Calm and Professional Under Pressure
Verbal and Written Communication
Efficient and Detail-Oriented
Timeline
GED -
Cosumnes River College
07.2021 - Current
Outbound Problem Solver
Amazon
10.2017 - 11.2020
Assistant Manager
Game Trader
01.2014 - 10.2017