Summary
Overview
Work History
Education
Skills
Timeline
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Shaida Ashley

Little Rock ,AR

Summary

Dynamic professional with a proven track record at Amazon, excelling in problem-solving and cross-functional coordination. Recognized for enhancing outbound efficiency and achieving on-time delivery through strategic planning and effective communication. Adept at fostering teamwork and mentoring, ensuring a culture of continuous improvement in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Outbound Problem Solver

Amazon
09.2021 - Current
  • Mentored new team members on best practices for managing outbound shipments, fostering a culture of continuous learning and development.
  • Assisted management in achieving performance metrics for the company''s outbound activities.
  • Supported warehouse management in planning and executing process improvements to optimize efficiency within the outbound department.
  • Maintained a safe work environment by enforcing compliance with safety protocols during all outbound tasks.
  • Achieved consistent on-time delivery performance through proactive identification and resolution of potential roadblocks in the outbound process.
  • Cross-trained in Stow and training to PG in Trans Out department.

Organics Racker

Kohler
05.2020 - 09.2021
  • Collaborated with cross-functional teams to develop customized solutions, meeting unique client requirements.
  • Used plastic and wood putty, glue and nails to fill and smooth cracks or depressions, remove marks and imperfections and repair broken parts.
  • Maintained operational equipment by completing preventive maintenance requirements, following manufacturer's instructions and troubleshooting malfunctions.
  • Measured completed components by verifying specifications.

Office Supervisor

Edwards Food Giant
03.2016 - 05.2020
  • Maintained a clean, organized, and professional office environment to support maximum productivity.
  • Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Updated reports, managed accounts, and generated reports for company database.
  • Upheld strict confidentiality standards when handling sensitive information or documentation.

Education

BBA - Business Admininstration

Southern New Hampshire University
Hooksett, NH

BBA - Business Administration

Western Governors University
Salt Lake City, UT

High School Diploma -

Sheridan High School
Sheridan, AR
05-2018

Skills

  • Creative solutions
  • Problem analysis
  • Assertiveness
  • Cross-functional coordination
  • Material handling
  • Team collaboration
  • Decision-making
  • Critical thinking
  • Time management
  • Pallet jack operation
  • Analytical thinking
  • Problem identification
  • Strategic planning
  • Logical reasoning
  • Inventory tracking
  • Order fulfillment
  • Persuasion techniques
  • Workflow enhancement
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Problem-solving skills
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Calm and professional under pressure
  • Reliability
  • Excellent communication
  • Computer skills
  • Understanding customer needs
  • Customer service excellence
  • Organizational skills
  • Verbal and written communication
  • Adaptability and flexibility
  • Effective communication
  • Active listening

Timeline

Outbound Problem Solver

Amazon
09.2021 - Current

Organics Racker

Kohler
05.2020 - 09.2021

Office Supervisor

Edwards Food Giant
03.2016 - 05.2020

BBA - Business Admininstration

Southern New Hampshire University

BBA - Business Administration

Western Governors University

High School Diploma -

Sheridan High School

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Shaida Ashley