Alain Cameau
New York,NY
Summary
To secure a responsible career opportunity to fully utilize the training and skills gained through the service and financial service industry, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Representative, Fund/Client Accounting
The Bank Of New York Mellon
09.2022 - 02.2024
- Delivered outstanding customer service by maintaining professional demeanor during high-pressure situations
- Communicated with clients regarding account services, statements, and balances
- Increased client satisfaction by providing timely and accurate updates on status of settlements
- Enhanced settlement accuracy by diligently reviewing and verifying client's trade details
- Proficiently managed entering numerous client trade and cash wire requests
- Reconciled daily client's trade blotter versus internal settlement systems for accuracy
- Demonstrated respect, friendliness and willingness to help wherever needed
- Contributed to successful onboarding of new clients by managing set-up process, coordinating with relevant parties, and ensuring smooth integration into existing systems
Security Officer Lobby Desk
Unity Building Security, Inc.
11.2021 - 08.2022
- Performed access control procedures on tenant's guests
- Assisted on duty FLSD on requests for hot works permits, smoke or water sprinklers detectors to be turned on or off
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
- Monitored CCTV cameras and alarm systems for security breaches
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Directed guests around building and answered accessibility questions
- Excellent communication skills, both verbal and written
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties
Head Doorman
Peter Dillon's Pub
03.2013 - 08.2022
- Supervised
- Hired and fired staff as needed
- Prepared schedule for security staff weekly
- Ensured proper identification for entry
- Greeted patrons when they entered and left establishment
- Used problem solving skills to handle disagreements
- Escorted non compliant patrons out of establishment
- Circulated among visitors, patrons, or employees to preserve order and protect property
- Conducted regular performance evaluations for door staff, identifying areas of improvement and providing constructive feedback
- Worked independently and collaboratively to resolve urgent issues to protect lives and property
Operations Business Support Client Trade Specialist
The Bank of New York Mellon
08.2000 - 06.2019
- Investigated and provided resolution on inquiries from various client service teams or business partners regarding trade set up or settlement failure
- Created SWIFT templates for client use to instruct security trades for market settlement
- Trained and informed Operations of new trade instruction process and trained new staff members
- Acted as Subject Matter Expert in initiatives to improve instruction straight-through-processing (STP) rate, thus reducing or eliminating manual work required by operational areas
- Provided analysis of new projects under review for future execution by defining business requirements
- Conducted user acceptance testing through creation and executing test scripts of internal projects to enhance existing in-house trade settlement applications, new market requirements, new business or new process
- Conducted Client SWIFT testing related to settlement messages which included analysis and format recommendation for systematic processing
- Repaired or canceled security trades instruction which failed STP for all Global markets due to client's instructing incorrect SWIFT format or invalid data provided such as broker, security ID, etc
- Posted or canceled security trades manually into in-house applications
- Repaired / authorized failed outbound SWIFT messages dealing with security settlement
- Corresponded with different lines of businesses to ensure problem trades were processed in timely manner for priority accounts
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product
Doorman / Security Guard
Snafu Bar
09.2005 - 02.2013
- Collected IDs to ensure valid entry and cash payment for open bar parties
- Performed security patrols of designated areas of establishment
- Maintained safe and secure environment for all patrons and employees
- Interacted cordially and communicated with patrons
- Acted in personable and polite manner when defusing undesirable situations
- Ensured establishment was secured with assigned door key
- Investigated suspicious activities and persons to maintain security of premises
Education
Finance
Pace University
Pleasantville, NYSkills
- Client Service
- Technical Troubleshooting
- Account Servicing
- Visitor screening
- Electronic surveillance
- Punctuality
- Incident Reporting
- Team Player
- CCTV Monitoring
- General security
- Access Control
- Complex Problem-Solving
Timeline
Representative, Fund/Client Accounting
The Bank Of New York Mellon
09.2022 - 02.2024
Security Officer Lobby Desk
Unity Building Security, Inc.
11.2021 - 08.2022
Head Doorman
Peter Dillon's Pub
03.2013 - 08.2022
Doorman / Security Guard
Snafu Bar
09.2005 - 02.2013
Operations Business Support Client Trade Specialist
The Bank of New York Mellon
08.2000 - 06.2019
Finance
Pace University
Applications
Microsoft Office
License
New York State Security Guard License
Applications
Microsoft Office
License
New York State Security Guard License