Alain Johnson
Hamden
Summary
Dynamic professional with a proven track record in the Army National Guard and FedEx, showcasing expertise in troubleshooting and customer service. Excelled in enhancing efficiency and safety, significantly reducing damage rates, and expanding customer bases through effective sales strategies. Skilled in preventive maintenance and adept at fostering team collaboration, consistently achieving and surpassing goals.
Overview
1
1
year of professional experience
Work History
Fedex Package Handler
FedEx
11.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
Sales Representative
Window Nation
10.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Army Mechanic
Army National Gaurd
11.2023 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and regulations, reducing workplace accidents.
Education
High School Diploma -
Hamden Highschool
Hamden, CT05-2023
Skills
- Heavy lifting
- Customer service
- Troubleshooting skills
- Team collaboration
- Warehouse safety
- Customer relations
- Packaging
- Troubleshooting
- Adaptable to change
- Preventive Maintenance
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Cooking
- Commercial Pilot
- Microsoft Flight sim
- Cars
- Swimming
- Great Friendships
Timeline
Fedex Package Handler
FedEx
11.2024 - Current
Sales Representative
Window Nation
10.2024 - Current
Army Mechanic
Army National Gaurd
11.2023 - Current
High School Diploma -
Hamden Highschool