Alain Menard
Canal Winchester
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Warehouse Lead
HDsupply
01.2021 - Current
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Trained employees on equipment operation and safety protocols.
- Maintained top performance standards while working in hot warehouse environment.
- Called customers to coordinate schedules and set appointments.
Customer Service Representative
GardaWorld Cash Services
02.2011 - 12.2021
- Responded to customer requests for products, services, and company information.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Implemented and developed customer service training processes.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Medical Assistant
Nova Southeastern University Medical Center
11.2009 - 02.2011
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Associate of Science - MRI Technologist
Midwestern Career College
Columbus, OH12-2026
Associate of Applied Science - Business
Everest Institute
Miami, FL10-2011
No Degree - Medical Assistant
Everest Institute
Miami, FL10-2009
Skills
- Warehouse functions
- Shipping and receiving
- Patient-focused care
- Customer service
- Computer proficiency
- Fast learning
- Multitasking Abilities
- Friendly, positive attitude
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Limited Working
creol
Native or Bilingual
Timeline
Warehouse Lead
HDsupply
01.2021 - Current
Customer Service Representative
GardaWorld Cash Services
02.2011 - 12.2021
Medical Assistant
Nova Southeastern University Medical Center
11.2009 - 02.2011
Associate of Science - MRI Technologist
Midwestern Career College
Associate of Applied Science - Business
Everest Institute
No Degree - Medical Assistant
Everest Institute