Summary
Overview
Work History
Education
Skills
Timeline
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Nealicia Munson

Nealicia Munson

Baltimore,MD

Summary

Seasoned Warehouse Lead with a proven track record at Barton Cotton Graphics, adept in supervisory experience and fostering customer relationships. Excelled in optimizing warehouse operations and enhancing team collaboration. Demonstrated a commitment to safety and efficiency, achieving top performance standards. Renowned for quick learning and exceptional mentoring skills, ensuring seamless cross-departmental communication and problem-solving.

Overview

7
7
years of professional experience

Work History

Warehouse Lead

Barton Cotton Graphics
06.2020 - Current
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
  • Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
  • Maintained top performance standards while working in hot warehouse environment.

Sales Associate

Dollar Tree Stores
02.2020 - 06.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Warehouse Worker

UPS
10.2017 - 01.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much as Number pounds.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Education

High School Diploma -

Francis M Wood Academy
Baltimore, MD
06.2003

Skills

  • Supervisory Experience
  • Order Picking
  • Product Packaging
  • Shipping and receiving
  • Warehouse functions
  • Warehouse Operations
  • Load Planning
  • Quick Learner
  • Teamwork and Collaboration
  • Motivated Team Player
  • Data Entry
  • Packing and shipping
  • Warehouse Safety
  • Time Management
  • Customer Service
  • Decision-Making
  • Mentoring and training
  • Dependable and reliable
  • Attention to Detail
  • Quality Control
  • Safety Procedures
  • Stocking and Replenishing
  • Critical Thinking
  • Data Processing
  • Customer Relationships
  • Work Area Maintenance
  • Proficiency in Technology
  • Warehousing functions
  • Heavy Lifting
  • Cash Register Operations

Timeline

Warehouse Lead

Barton Cotton Graphics
06.2020 - Current

Sales Associate

Dollar Tree Stores
02.2020 - 06.2020

Warehouse Worker

UPS
10.2017 - 01.2020

High School Diploma -

Francis M Wood Academy

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Nealicia Munson