Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Alain Perez Montero

Alain Perez Montero

Tampa,FL

Summary

Reliable and fast-learning individual with experience in customer service, sales, and hands-on technical work. I have worked in retail, phone services, and smart home automation, gaining strong skills in teamwork, problem-solving, and the use of tools and technology. I also have practical experience in low voltage installations, including structured cabling, basic electrical work, and device setup for security and audio/video systems. Currently seeking opportunities to grow professionally while continuing my technical education.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Low Voltage Assistant Technician

A&D Tech Corp
12.2024 - 07.2025
  • Assisted with the installation of RTI Control, Loxone, Lutron, Sonos, Unifi, Hikvision, Ring systems, etc.
  • Tested wires and connections using multimeters and other testing devices.
  • Used hand and power tools to cut, bend and shape wires.
  • Prewired and installed cameras, speakers, LED lighting, antennas, tvs , outdoors lights, alarm systems, network systems, and smart devices.
  • Advanced programming in Integration Designer (RTI Control) and intermediate in Loxone Config.
  • Followed safety procedures to maintain safe work environment.
  • Mounted and installed cables, outlets, switches and other electrical components.
  • Demonstrated adaptability by quickly learning new tools and techniques as required for diverse project requirements.
  • Participated in residential, commercial, and complex automation projects.
  • Maintained updated knowledge of industry trends, enabling efficient incorporation of new technologies into client projects.
  • Assisted in the installation of low voltage systems for enhanced security and communication capabilities.
  • Assisted in the installation of over 50 smart home devices, including cameras, keypads, light switches, and speakers across residential and commercial projects

Retail Sales Associate

Cricket Wireless
08.2023 - 11.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Sold phones, plans, and accessories.
  • Operated POS systems and provided personalized customer service.
  • Helped customers troubleshoot and activate services.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.,
  • Managed approximately 50 walks in customer, and 20 incoming calls, emails and tickets

Driver

Uber
10.2023 - 2024
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed all relevant traffic laws and safety regulations.
  • Delivered approximately 30 orders per day

Driver

DoorDash
10.2023 - 2024
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Delivered approximately 30 orders per day
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Maintained clean and organized vehicle, enhancing professional image of company.

Truck Dispatcher

Mia Transport Solutions LLC
12.2022 - 08.2023
  • Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Coordinated dispatching of 5 drivers to accomplish daily delivery requirements.

Cashier

The Market at Harbor Place
11.2022 - 07.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Received deliveries and maintained inventory organization.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Receiving more than 3 merchandise per day

Education

Associate of Science - Computer And Information Sciences

Hillsborough Community College
Tampa, FL
05-2028

Skills

  • Customer service
  • Cash handling
  • Retail sales
  • Store opening and closing
  • Stocking and receiving
  • Home Automation: RTI Control, Integration Designer, Loxone
  • AV Systems: Speakers, subwoofers, amplifiers, soundbars, security Systems: Hikvision, Ring, DSC, Honeywell
  • Networking: Unifi, structured cabling (Cat5e/Cat6), basic router setup
  • Electrical: Basic switch and outlet installation
  • Tools: Proficient with hand and power tools, ladder and rooftop safety
  • Software: Google Workspace, mobile control apps, monitoring platform

Certification

OSHA 10 Certification

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Low Voltage Assistant Technician

A&D Tech Corp
12.2024 - 07.2025

Driver

Uber
10.2023 - 2024

Driver

DoorDash
10.2023 - 2024

Retail Sales Associate

Cricket Wireless
08.2023 - 11.2024

Truck Dispatcher

Mia Transport Solutions LLC
12.2022 - 08.2023

Cashier

The Market at Harbor Place
11.2022 - 07.2023

Associate of Science - Computer And Information Sciences

Hillsborough Community College

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